Help Desk Supervisor - 24/7 Shift Lead (Remote)
Chenega Corporation
San Antonio, TX
- Remote job
Chenega MIOS in San Antonio, TX, seeks a Help Desk Supervisor to oversee CBP Technology Service Desk Tier I, II and ACE operations, ensuring SLAs and performance targets are met and coordinating on-shift staff with TSD leadership. The ideal candidate has 3+ years IT help desk experience, 1+ year supervisory experience, US citizenship, and will work with ServiceNow, Amazon Connect and Gemini AI platforms. On-site coordination of GFE is required. #J-18808-Ljbffr Chenega Corporation
Vacancy posted 1 day ago
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