Event Support Specialist

Role Description

The Event Support Specialist plays a key role in executing event registration support for large-scale corporate events. Responsibilities include:

• Responding to attendee inquiries via email and phone
• Processing registration requests
• Managing hotel reservations
• Providing clear, professional communication with attendees, clients, and vendors

Qualifications

• Previous experience in events, group meetings, and/or hospitality
• Excellent written communication skills
• Strong customer service and problem-solving abilities
• Ability to quickly learn and navigate event technology platforms
• Attention to detail and organization
• Professional presence
• Ability to manage multiple tasks efficiently
• Ability to work independently and resourcefully
• Ability to maintain high levels of confidentiality

Requirements

• Assist attendees with registration processes, including ticket purchasing, transfers, and hotel bookings
• Respond to attendee inquiries via email and phone with professionalism and clarity
• Maintain thorough knowledge of event registration processes
• Serve as a liaison between attendees and event management, specifically regarding platform issues
• Support event managers in training new team members
• Complete tasks as assigned by event project managers
• Ensure all proprietary information remains confidential
• Travel onsite to provide attendee support as needed (required Nov. 28–Dec. 5)
• Assist in tracking accessibility requests, meal preferences, and other attendee needs

Benefits

• Temporary position with potential for contract extension or conversion
• A collaborative, inclusive and enthusiastic team
• Flexibility in work schedules
• Starting compensation between $25.00/hour and $30.00/hour