Retail Sales Associate

Job Overview Peter Millar is a luxury lifestyle brand that blends classic style with innovative performance fabrics. As a key representative of the brand, the Retail Sales Associate embodies hospitality, style expertise, and an unwavering commitment to exceptional service. The Associate delivers a refined client experience through warm engagement, personalized wardrobe styling, and deep product knowledge, building lasting client relationships and driving sales. Responsibilities Client Experience & Sales Excellence

• Welcome each client with genuine warmth and create a personalized shopping experience.
• Build elevated wardrobes through thoughtful styling, product storytelling, and a deep understanding of client lifestyle and preferences.
• Cultivate strong, ongoing relationships through consistent clienteling, maintaining an active client book and reaching out for relevant moments.
• Achieve personal and store sales goals through proactive engagement and relationship‑driven selling.

Brand Representation

• Serve as a brand expert with deep knowledge of product features, craftsmanship, and brand heritage.
• Represent the company’s luxury values through polished communication, professionalism, and an impeccable in‑store presence.

Operations & Store Excellence

• Support daily operations, including inventory management, replenishment, visual merchandising, and maintaining a pristine shopping environment.
• Process transactions—sales, returns, special orders—with accuracy, efficiency, and adherence to company procedures.
• Participate in setting and maintaining elevated visual displays and seasonal presentations that reflect the brand’s premium aesthetic.
• Maintain accuracy of inventory through cycle counts, reporting discrepancies as needed, ensuring all products are properly tagged, and assisting with back‑of‑house organization.

Competencies Proven ability to create meaningful client relationships that drive repeat business and long‑term loyalty. Skilled in building and leveraging a personal client list; comfortable conducting outreach to nurture client connections. Service‑driven with a polished, professional presence and a genuine passion for delivering luxury‑level hospitality. Strong fashion sensibility with the ability to provide thoughtful styling and wardrobe guidance. Exceptional communication skills—warm, confident, and articulate. Team‑oriented collaborator with a positive, energetic, and engaging demeanor. Self‑motivated with the ability to work independently and manage time effectively in a fast‑paced environment. Physical ability to stand, walk, bend, and move for up to 8–10 hours; lift up to 20 lbs as needed. Desired Education & Experience 2+ years of experience in luxury retail, premium fashion, or a client‑focused selling environment. Bachelor’s degree in Business, Marketing, Merchandising, Fashion, or related field is a plus. Strong understanding of elevated customer service standards and relationship‑driven sales. Previous POS and cash handling experience. Technical proficiency with Microsoft Office, email, and retail technology systems; adaptable to new tools and software. Equal Opportunity Employer Peter Millar & G/FORE are equal opportunity employers. In accordance with anti‑discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Both Peter Millar & G/FORE prohibit discrimination and harassment of any type and they afford equal employment opportunities to employees and applicants without regard to race, color, religion, gender, age, national origin, genetic information, marital status, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law. Both Peter Millar & G/FORE comply with applicable state, county, and local laws governing non‑discrimination in employment. #J-18808-Ljbffr Peter Millar LLC