Support Engineer II

Job Title: Support Engineer II
Location: Nashville, TN
Contract: 6-24 months
Pay Rate: $33.00 per hour

Overview:
Our client, a leading organization in the technology and support services sector, is seeking a Support Engineer II to join their team. As a Support Engineer II, you will be part of the IT Support Department supporting the technical needs of the organization. The ideal candidate will demonstrate problem-solving skills, proactive communication, and a customer-focused approach, which will align successfully in the organization.

What's the Job?

• Install, maintain, and troubleshoot desktop computers, peripherals, software, and related systems.
• Resolve hardware, software, and user permission issues in a timely manner.
• Perform routine hardware maintenance to ensure optimal performance.
• Support Windows XP/7 and Server operating systems within a managed desktop environment.
• Assist with basic support for Macintosh OS X and Linux/UNIX systems at a user level.

What's Needed?

• 3-6 years of relevant work experience in IT support or related fields.
• Detailed knowledge of PC hardware, software troubleshooting, and basic computer concepts.
• Experience supporting Windows and Server operating systems; Macintosh OS X experience desirable.
• Solid understanding of networks including Ethernet, TCP/IP, and Windows Server networking.
• Relevant certifications such as Microsoft MCSA/MCSE, Apple ACMT/ACSP, or Cisco CCNA are preferred.

What's in it for me?

• Opportunity to work in a dynamic and inclusive environment.
• Chance to develop your technical skills and certifications.
• Supportive team culture focused on growth and innovation.
• Engagement with cutting-edge technology and systems.
• Competitive pay rate aligned with your expertise and experience.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.