Hospitality Shift Leader

Must be 18 year of age or older. Must have previous experience leading people and creating results. Must have full-time availability Hospitality Shift Leader - Lead now. Grow intentionally. Do meaningful work. At Chick-fil-A Singing Hills, we pursue excellence to go above and beyond for our guests and team. We serve hundreds of guests during peak hours and are looking for experienced, direct-hire Hospitality Shift Leaders who thrive in a fast-paced environment and want to grow personally and professionally. The Singing Hills Promise: Compensation & Benefits We are committed to laying foundations that serve you long after your time with us is done. We offer a competitive, customized benefits package: Competitive Pay: Starting at $19 to $20 / hour with a written 90-day compensation and development review. Sundays Off: Closed every Sunday for a dedicated day of rest. Free Online College (Zero Debt): Tuition and books are 100% covered by your Operator for flexible, online programs at the University of the Cumberlands (180+ fields). CFA Scholarships: Earn up to $1,500 twice per year (up to a $35,000 lifetime total). Health & Future: Health, Life, Dental, and Vision insurance plans, plus 401(k) matching. Paid Time Off (PTO): Earned time off to support a balanced career. Professional Growth: Regular 1-on-1 coaching, a 30/60/90-day onboarding plan, uniform allowance, and paid certification (ServSafe Manager). Known & Valued: We build an intentional culture of care where leadership listens, communicates openly, and celebrates your personal growth and milestones. High-Energy Perks: Enjoy a generous meal credit, team contests, and seasonal team outings. What You Will Own (Leadership Responsibilities) Shift Operations: Lead high-volume floor operations, create line-ups, manage breaks, and run opening/closing routines. Real-Time Coaching: Act as a positive role model, managing team performance and behavior with clarity and care. Operational Excellence: Uphold strict standards for food safety, speed, accuracy, and store cleanliness. REMARKable Hospitality: Execute Chick-fil-A's hospitality model and resolve guest complaints with genuine empathy. Financial Stewardship: Dependably handle cash drawers and safely finalize daily financial operations. The Ideal Leadership Candidate Proven Leadership: 1 to 2 years of formal experience supervising, training, or directing teams (Shift Lead, Keyholder, Assistant Manager, etc.). High-Volume Background: Experience running shifts in fast-paced environments like quick-service restaurants, grocery (e.g., H-E-B), high-volume retail, or hospitality. Calm Under Pressure: Handles stressful, peak-volume situations well with a positive, results-driven attitude. Physical Stamina: Ability to work on your feet for several hours, lift up to 40 lbs., and work outdoors in Texas temperatures while maintaining excellent customer service. Dependability: Trustworthy integrity, reliable transportation, and a clear desire to develop people. Our Hiring Process: Fast & Intentional We respect your time and operate on a strict 5-day target hiring cycle : Day 0-1: Application received and reviewed. Day 1-3: One structured in-person interview and an interactive restaurant tour. Day 3-4: Final conversation with the Owner-Operator or senior leadership team. Day 4-5: Final decision and formal offer with a written 30/60/90-day roadmap. Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. #J-18808-Ljbffr Workstream