Director - Marketing and Communications

Marketing/Public AffairsNew York• ID: 1168100_RR00125698 •Full-Time/RegularNYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health. For more information, go toNYU Langone Health, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTubeandInstagram.Position Summary:We have an exciting opportunity to join our team as a Director - Marketing and Communications. NYU Langone Health (NYULH) is seeking a skilled and dynamic Director Relationship Lead for OSR, CTSI, Neuroscience, Scientific & Clinical Innovation, TOV, Optimal Aging Institute, Virology, Vilcek, Institute for Systems Genetics, Cell Biology, & Pathology to join Enterprise Communications within Communications, Marketing, Government and Community Affairs (CMGCA) team. This high-visibility role will serve as the primary Relationship Lead for designated service lines, acting as a trusted advisor who partners with leaders to shape communications and marketing initiatives, strengthen collaboration, and advance strategic priorities while supporting NYULHs marketing goals and growth.Reporting directly to the Vice President of Enterprise Communications, you will serve as a key advisor, providing strategic support and leadership to the Vice President.Job Responsibilities:Relationship ManagementAct as the relationship lead between CMGCA and respective service lines by acting as a trusted communications and marketing advisor that understands their visions and objectives,strategically helps them shape their agenda, and proactively deploy aligned marketing and communications tacticsTriage requests from clinical leaders and identify, then organize teams across Brand, Experience, Creative & Design Center of Excellence (COE); Media Relations COE; Strategy; Digital & Program Measurement; Enterprise Communications COE (especially the Content Studio team within Enterprise Communications); and Business Operations & Strategic Initiatives COE,to harness the CMGCA Community of Practice (COP) in deploying the right advisors and doers to achieve service line goalsManage the relationships with the COP stakeholders, ensuring robust engagement and alignment with strategic goals through regular check-in meetings and feedback sessionsAct as a key day-to-day partner to service line department heads, overseeing execution of marketing and communications strategiesOversee the development and deployment of360-degree aligned communications and marketing strategies and plans for clinical service linesLead the integration of emerging marketing trends and technologies into COP strategic marketing and communications plans to realize growth targets and priorities for patients, leads, stakeholders, and communitiesOversee theimplementation of strategic marketing and communications plans aligned with growth targets and trends, tailored to service line needIdentify and assess new opportunities for CMGCA-enabled service line growth (i.e., partnerships)Collaboration and InfluenceCollaborate across teams in Brand, Experience, Creative, & Design COE, Media Relations COE, Enterprise Communications COE, Strategy, Digital and Program COE, Government & Community Affairs COE and Strategic Initiatives and Business Operations COE todeliver campaigns that are comprehensive, aligned with strategic objectives, and optimized to maximize return on investmentPartner with physicians, researchers, and marketing experts to enhance content positioning and promote the latest innovations, study findings, and breakthroughsAssist in enhancing campaigns and marketing initiatives by evaluating key metrics provided by the StrategyDigital & Program Measurement team tounderstand effectiveness and inform continuous improvement (e.g., structure, targeting, messaging)Partner with the Content Studio to strategically review, refine, and approve content developed for associated COPs, ensuring alignment with organizational standards and audience needsTeam Leadership and ManagementChampion NYULHs strong continuous improvement culture and ensure deployment of scalable, simplified, and standardized processesLeverage and integrate analytics to inform strategy, optimize performance, and drive data-driven decision-making across initiativesEstablish and maintain effective feedback loops and reporting structures within the leadership team to promote transparency, continuous improvement, and informed decision-makingFinancial ResponsibilityManage the allocated budget and operational forecasts of the CMGCA relationships for OSR, CTSI, Neuroscience, Scientific & Clinical Innovation, TOV, Optimal Aging Institute, Virology, Vilcek, Institute for Systems Genetics, Cell Biology, & Pathologyworking with the Strategic Initiatives & Business Operations, Senior DirectorMinimum Qualifications:9+ years of experience in healthcare and/or hospital operations3+ years of experience managing and leading effective teamsBachelor's degree in communications or related fieldExperience partnering with physicians and/or leaders in academic medicine to define their communications and marketing strategyExperience with account management and supporting the success of senior leadershipEstablished track record of working closely and effectively with executive leadershipStrong time management skills and ability to manage work across many distinct workstreamsStrong analytical skills, with the ability to apply and communicate data-driven insightsExtensive experience building and maintaining professional relationshipsProficiency in project management, communication tools, and data analysisStrong interpersonal skills for cross-functional collaboration and ability to build strong relationships both internally and externallyDemonstrated orientation towards client serviceExceptional leadership skills, demonstrating the ability to influence, teach, inspire, motivate, and collaborate effectivelyProven ability to work effectively in a highly matrixed environment and across many stakeholdersExcellent verbal and written communications skillsPreferred Qualifications:Experience working with OSR, CTSI, Neuroscience, Scientific & Clinical Innovation, TOV, Optimal Aging Institute, Virology, Vilcek, Institute for Systems Genetics, Cell Biology, & PathologyMasters degree in communications or related fieldQualified candidates must be able to effectively communicate with all levels of the organization.NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.View Know Your Rights: Workplace discrimination is illegal.NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $152,240.27 - $229,320.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.To view the Pay Transparency Notice, please click here