Field Technician

Job Description Job Description Description Our client is looking for 2 travel technicians to grow their team. This role will work on new store buildouts, upgrades, franchise conversions, and more. It is a 75%+ travel position that may be out of town at least 3 weeks of the month, typically Monday-Friday (travel days Monday and Friday, work Tuesday-Thursday). The geographic zone is the whole country depending on where help is needed. For locations within driving distance, techs will use either a company vehicle or their own (and be reimbursed for mileage). For locations farther away, flights will be booked by the client. Hotel (Holiday Inn Express or Hilton) and meal allowance are provided as well. Our client currently has over 300 truck stops and plans on adding at least 35 more in the next 12 months, mostly on the west coast/California. The day-to-day will include a mix of pulling/terminating cable, drop downs, installing/connecting IT hardware, and drilling through walls or getting up in the ceiling. Candidates must have previous experience in an install technician type role, preferably travel. While travel will be usually planned well in advance, there may be times where techs get less than one week notice if something happens at a site and needs support. Techs must be available and ready to go, within reason. Extensive IT experience isn't required, but a basic knowledge of how to troubleshoot switches/routers or how to communicate with systems/networks teams in the home office by plugging in to allow the team to remote troubleshoot would be needed. Workdays will often be 8-10+ hours, and the work must be done while on the visit, if extra resources are needed or the tech isn't familiar with a certain problem they have to be able to figure out how to resolve the issue. Skills Hardware, Troubleshooting, Cat5, Cat6, Installation, Windows, Deployment, Technical support, Customer service, Support, Install, Punchdown, Microsoft office, Windows 10, Help desk, Help desk support, Wireless access point Top Skills Details Hardware,Troubleshooting,Cat5,Cat6,Installation,Windows,Deployment,Technical support,Customer service Additional Skills & Qualifications General handyman skills are required since techs may be faced with having to drill through sheetrock, concrete, etc. to run cable, install/mount TV's or monitors, and more. Candidates must be able to work independently. Our client typically sends out a team of 2-3 for each project but that may not always be an option. Experience Level Intermediate Level Job Type & Location This is a Contract to Hire position based out of Knoxville, TN. Pay and Benefits The pay range for this position is $26.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending