Education Support Specialist

Masy Group

Your Mission

The Academy for Defense Intelligence (ADI) serves as an integrated training solution for all Defense Intelligence Agency (DIA) training. Shared educational support services support learning across all ADI schoolhouses. Your mission is to provide educational support services to personnel across the Defense Intelligence Enterprise.

Your Responsibilities

Create course offerings, manage registration process, manage course enrollment and closeout, and provide customer support to learners
Ensure readiness of classrooms, track IT trouble tickets and track IT equipment lifecycle
Create, manage and maintain the master schedule for ADI schoolhouses
Proctor exams as needed, deliver support for ad hoc assessments, and manage End of Course surveys
Assist in the planning, execution, and follow-up of federal employee related seminars for government personnel

Your Qualifications

Minimum 1 year experience in education/admin support
Excellent oral and written communication skills
Proficient in Microsoft Office Suite with advanced proficiency in Excel
Experience utilizing Student Information Systems and Learning Management Systems such as Blackboard and AGILE
TS/SCI clearance required, CI polygraph preferred

Apply

Vacancy posted 3 days ago

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