Regional Branch Manager

Regional Branch Manager Salary: $65,000-$70,000 + Bonus Program We are a family-owned Michigan-made company that has been providing exceptional cleaning and restoration services across Michigan for over 50 years. Our culture is focused on customer delight and delivering results above and beyond for both customers and coworkers. We are driven, fast-growing, and like to have fun while we work! We are looking for a Regional Branch Manager for our Saginaw and Lansing locations. In this role, you will develop and lead a growing team of talented technicians. The ideal candidate will have ample experience leading and coaching a team, is not afraid to roll up their sleeves and get in the trenches, and holds the bar high with customer service standards to motivate others to achieve greatness. You must be detail-oriented, self-motivated, able to multi-task and prioritize, and have excellent communication and leadership skills. Benefits Bonus Program based on branch sales & quality Affordable Health Insurance for You and Your Family! Health Insurance is more critical than ever before, and we know the importance of keeping these costs low for our employees. Modernistic offers four unique plans on one of Michigan's largest health-care networks and covers 60% of premium costs for our team members and their dependents. We offer Health Savings Account Plans, which provide triple tax advantages, as well as traditional HMO style plans so you can choose the best fit. Dental & Vision Insurance: You'll enjoy a variety of affordable plan options and rich benefits on Michigan's largest vision and dental networks. Dental benefits even extend to orthodontics and vision benefits offer allowances for glasses/contacts annually. Life Insurance: To give our team members peace of mind, Modernistic covers a basic life insurance policy for every employee, plus offers buy-up options for you and your dependents. Short & Long Term Disability Insurance: We offer our team members a variety of different plan options at affordable rates. This benefit is a financial safety net for when you or your family need it most. Pet Insurance: ModPets are also family so we want our team members to have the opportunity to protect them too! Modernistic offers two unique plans to choose from to keep your pet(s) happy & healthy. 401(K) with Company Match: We help our team members prepare for the future by offering a 401K plan with no management fees and a generous company match. Paid Time Off & Paid Holidays: We only work hard so we can play hard. Work/life balance is important and that's why every team member is eligible for paid time away from work. On Demand Pay: Unexpected expenses days before you get your check? Don't fret, you can request a portion of your earned wages early (up to 3 times a pay period). You have never been more in control of your check with our On Demand Pay program. Employee Discount: A perk of being a Modteam member is enjoying a clean & healthy home, just like the customers we serve. Employee Assistance Program (EAP): Members of the Modteam have access to an Employee Assistance Program that offers dozens of benefits from free counseling services to legal advice, and more. Ability to Grow: 63% of the Executive Team at Modernistic started at an entry level position within the company. We believe in developing our people and cultivating talent from within. Depending on the position, Modernistic frequently invests in external industry training and certification for team members. 95% of positions are posted internally and team members frequently are promoted from within. Company Cell Phone Benefit Company Vehicle & Laptop Responsibilities Lead, manage and hold team members accountable (20-40+ direct reports - fluctuates seasonally) Ensure all team members, fleet, facilities and grounds look their best Develop your team's technical skills for all service offerings Develop your team's customer service skills and ensure that all jobs performed out of your locations are done in the Modernistic Way up to the highest standards of quality Coach team members on consultative selling skills Foster an open and honest environment for Team Members and inspire great teamwork and positive morale in order to attract and retain the best talent Implement/enforce Company policies Process daily deposits Manage safety processes, training, and compliance at your locations Maintain supply inventory for crews at your locations Facilitate team member onboarding, offboarding and promotions Recruit new talent based on location needs High level customer problem solving Serve as the liaison of your branches to other departments (Fleet & Facilities, Supplies, Logistics, Accounting and Marketing) Requirements 3+ years of management 3+ years customer service Moderate experience and comfortability in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Commitment to outstanding customer service both internally (to co-workers) and externally (to customers) Excellent written and verbal communication skills Industry related experience is a plus Sales experience is a plus Experience using Salesforce is a plus Public speaking experience is a plus We look forward to meeting you! We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr