Supervisor, Patient Accounting - Hospital Billing

Hawai‘i Pacific Health is a nonprofit health care system formed in 2001 with the merger of three longtime Hawai‘i health systems. It is the state’s largest health care provider, committed to providing the highest quality medical care and service to the people of Hawai‘i and the Pacific Region through its four hospitals, 49 outpatient clinics and service sites, and more than 1,300 affiliated physicians. The system is anchored by its four flagship nonprofit hospitals: Kapi‘olani Medical Center for Women & Children, Pali Momi Medical Center, Straub Clinic & Hospital and Wilcox Memorial Hospital, which have led groundbreaking initiatives in women’s health, pediatric care, cardiovascular services, cancer care and bone and joint services. Hawai‘i Pacific Health ranks among the top 5 percent of hospitals nationwide in the adoption of electronic medical records, with system-wide implementation that allows its hospitals and physicians to offer integrated, coordinated care throughout the state.

Our Hospital Billing department ensures that all hospital billing and related activities are conducted professionally and accurately; and also maintains clear communication with clients regarding their bills. We work directly with patients to help them understand their financial rights, and assure that services are delivered in a fair, efficient manner. Our dedicated team maintains and deposits operating cash funds, completes the billing process for claims, performs billing or collection activities, maintains current patient accounts receivable balances and filing, verifies PIMS patient referrals, reviews in-house Medicaid claims, and answers client questions so that our patients feel comfortable and informed about both their health care and their financial relationship with Hawai‘i Pacific Health.

If you are detail-oriented and gifted with accounts, you can help to uphold our administrative and financial excellence in the area of Patient Accounts. As the Patient Accounting Supervisor, you will supervise the inpatient and outpatient charge posting, billing and collection operation. You will also recommend and implement policies to ensure departmental effectiveness and compliance with insurance billing regulations, government billing requirements, collection laws and reimbursement procedures. We are looking for someone with excellent organizational and communication skills, an appreciation for fiscal management and accounting protocol and a commitment to delivering the highest quality health care to Hawai‘i’s people.

Location: First Insurance Center

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Exempt: Yes

Req ID 31442

Pay Range: 72,051 - 90,064 USD per year

Category: Management

Minimum Qualifications: Bachelor’s degree in Business Administration, Accounting, Finance, or Management, and/or equivalent combination of education, training and experience. Three (3) years of progressive experience in a fast-paced corporate environment to include successful leadership, management and/or supervisory experience.

Preferred Qualifications: Previous supervisory experience of staff within a service industry focused on excellence. Previous experience as a successful coach or mentor.

EOE/AA/Disabled/Vets

Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.