Copywriter, Card Benefits - Card and Connected Commerce Content

Job Description

Join Chase’s Card and Connected Commerce Content team and help bring credit card benefits to life through best-in-class storytelling. You will craft clear, engaging copy that helps customers travel, shop, and dine with Chase.

As a Copywriter, Card Benefits - Card and Connected Commerce, you will be responsible for developing content that highlights the benefits of Chase credit cards and inspires Chase customers to travel, shop and dine with Chase. You will work closely with editors, project managers, designers/producers and photo coordinators to ensure projects are delivered on time, meet editorial standards and align with business objectives. Your ability to craft customer-focused copy that communicates ideas in plain language highlights what’s new and prompts cardmembers to take action will be critical to success. If you’re a creative, critical thinker with a demonstrated ability to translate marketing briefs and business goals into clear, engaging and actionable copy, we would love to hear from you.

Job Responsibilities

• Write, and edit copy for marketing newsletters and partner emails across Chase’s credit card portfolio.
• Ensure copy is clear, engaging and aligned with brand messaging.
• Maintain the applicable brand voice for each card and uphold high standards for JPMC content.
• Provide copywriting and editing support for additional digital projects within Card and Chase Travel.
• Collaborate well with other editors, project managers, designers and internal stakeholders.
• Apply data and insights to continuously optimize content for impact and performance.
• Partner with the VP, Card Benefits Content to expand the credit card newsletter program and evolve editorial tone and content pillars.
• Stay current on trends in personal finance, travel, dining, and lifestyle journalism, bringing fresh ideas and editorial rigor to every piece.

Required Qualifications, Capabilities, and Skills

• 2+ years of writing and editing experience with branded content, email marketing newsletters, or digital editorial with a strong portfolio of work.
• Strong written and verbal communication skills.
• Highly organized. Ability to manage multiple projects and hit tight deadlines independently.
• Ability to collaborate effectively with stakeholders to align content with goals.
• Ability to work quickly, manage multiple high-volume projects and deliver impactful results while respecting dependencies.
• Proven ability to interpret and execute marketing content briefs to create engaging content within tight deadlines.
• Strong understanding of narrative storytelling and engaging readers through brand-owned content.
• Genuine curiosity about card benefits, travel and lifestyle content.

Preferred Qualifications, Capabilities, and Skills

• Bachelor’s degree.
• Experience in travel, hospitality, or lifestyle content.
• Experience working in a regulated or compliance-sensitive environment with structured review and approval processes. 
• Portfolio

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.