Customer Service Rep

Customer Service Rep

Build meaningful relationships, deliver exceptional service, grow your career, and make an impact every single day.

A Growing company in Gallatin is looking for talented, customer-focused professionals to join our team! Become part of one of the fastest-growing companies in the packaging industry while building a rewarding career with a company that puts people first.

What's in it for you?

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

• Medical/Vision/Dental/Rx plans
• Holiday Pay
• Teladoc (online care)
• Referral Bonus Incentive
• Weekly Pay
• 401k
• And More!

Customer Service Rep Details:

• Temp-to-Hire position
• $ 20.00 / hour
• Full Time work available
• First Shift (Monday through Friday from 08:00am to 05:00pm)

• Answer customers' questions about products, prices, and availability.
• Process customer invoices, bills of lading, and purchase orders relative to material and machinery.
• Follow-up with customers and vendors regarding order confirmations, ship dates, and pricing.
• Process invoices through customer portals and websites as they require
• Obtain vendor quotes and communicate pricing to customers and salespeople.
• Process vendor payables.
• Research and resolve billing issues.
• Confirm freight rates and invoicing with freight carriers.

Customer Service Rep Qualifications:

• Bachelor's Degree preferred
• High School Diploma (or GED or High School Equivalence Certificate) required.
• Knowledgeable of Microsoft Office products (Word, Excel, Outlook)
• Understanding the implications of new information for both current and future problem-solving and decision-making.
• Excellent written and verbal communication skills
• Organized, multi-task, high-paced, team player.

• Applicant may be subject to a background check
• Pre-employment drug screen is required as a condition of employment

*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.