Principal Analyst - Technology Resilience

Principal Analyst Forrester Research is seeking a Principal Analyst to lead Forrester’s technology resilience and data storage research. The Principal Analyst delivers research that encompasses: 1) modern technology resilience practices, skills, and culture; 2) research on key platforms, vendors and trends in data resilience, object storage, and recovery related markets; 3) brings the right mix of both strategic and technical delivery experiences; and 4) fosters a culture of collaboration across our research, sales, product, and customer success teams. Responsibilities Lead our technology and data resilience coverage, working across Forrester research teams—including the technology executive, technology strategy, and executive partner teams—to develop a complete research portfolio that drives customer delight and revenue. Develop a deep understanding of what Forrester clients require to be successful as technology executives and leaders. Conduct primary research (interviews, surveys, briefings) into:

1. practices and trends across various technology resilience domains (technology, platforms, practices, and key partners);
2. how resilience leaders deliver services to internal clients.

Use research to help clients navigate resilience challenges by providing insights on the future of work, cost optimization, investment prioritization, and long-term technology strategy. Conduct deep analysis of modern technology resilience across major platform domains including cloud platforms, mission critical SaaS, enterprise applications, AI systems, and more. Create high-quality, actionable, analytically deep and fact-based research content throughout the year (e.g., write ~12 reports and create additional intellectual property such as tools, webinars, videos, etc.). Build visibility for research and contribute to Forrester client communities and beyond. Drive and lead key Forrester Waves and Landscape research in resilience and storage related domains. Consult with clients to apply Forrester’s research in the context of their specific business environment and help solve their problems through inquiry, guidance, advisory and consulting engagements. Present at Forrester-sponsored and industry-related events and deliver client webinars. Establish an industry presence as an influential speaker and thinker, building relationships with journalists and participating in vendor briefings and field press inquiries as necessary. Support business development and prospect conversations as arranged by Forrester’s account leadership teams. Foster a leadership style that drives a culture of cross-team collaboration, mentorship, integrity, and relentless positivity. Qualifications At least 10 years of experience in a mix of roles as a director-level and above practitioner, consultant, or research analyst in technology. Demonstrated ability to serve as an advisor to senior management and C-level clients. Superior client‑facing communication, listening, critical thinking, and collaboration skills with researchers, subject‑matter experts, and client leaders. Solid technical experience across major enterprise platforms (cloud, storage, resilience, backup, infrastructure, security). Deep understanding of site reliability engineering (SRE), National Incident Management System (NIMS), National Response Framework (NRF), availability zones, ISO22301, NISTSP800‑34, blameless retrospectives, CAST, fault injection, proactive and continuous testing, business impact analysis, immutability, and tabletop exercises. Ability to understand modern resilience concepts and the skill sets of SREs and senior resilience leaders. Ability to take complex, disparate ideas and distill them into simple, provocative concepts; willingness to take a stand on outcomes with clients, vendors, press, and competition. A strong record of academic achievement. Superior analytical, writing, editing, and presentation skills. Travel capability: 30% of the time or more. Compensation & Benefits Base salary range: $141,000 – $229,000. (Georgia: $126,000 – $206,000; NewYork City: $161,000 – $263,000.) For Washington State employees, the estimated bonus target is 15% of base salary. For information on benefits, visit Travel Requirements The role requires travel of 30% of the time or more. Application Deadline August30,2026 EEO Statement Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to View email address on click.appcast.io. Forrester Research, Inc. is an Equal Employment Opportunity Employer. As a federal contractor, Forrester encourages veterans and individuals with disabilities to apply for employment. Forrester will consider all qualified applicants with criminal histories in a manner consistent with the requirements of the SanFrancisco Fair Chance Ordinance. FLSA Status: Exempt. #J-18808-Ljbffr Forrester