Field Service Technician

Creative Office Solutions is recruiting candidate with experience in the Office Equipment sector... primarily working on Copiers, MFP's and printers. Candidate will be familiar with equipment hardware, software and networking. Customer Service skills are necessary. Being Creative is who we are and what we seek in a candidate. Having a \"Can Do\" attitude is our culture and team work is a must... Responsibilities On-site installation, maintenance, and repair of imaging products and systems Use online resources and documentation to troubleshoot and resolve equipment and system failures Use escalation processes to inform Service Manager of unresolved issues Submit paperwork and reports in a timely manner Manage parts inventory and territory to comply with established operating standards Establish professional communication skills with customers Requirements Tech/Trade school grads or experience preferred Must have 2 years of copier experience, working preferably as a Sharp Certified Technician, HP Certified Technician FM Audit experience is preferred IT Networking experience is also preferred Knowledge of computers and networking, A+, NET+ desired Highly motivated team player and committed to learn new technology Good communication and customer relation skills Good problem solving skills, thorough, dependable #J-18808-Ljbffr