Services Sales Solution Architect - Mulesoft

Services Sales Solutions Architect Director The Services Sales Solutions Architect Director plays a critical role in the presales process, setting customers up for success by shaping, scoping, and solutioning applications leveraging Mulesoft Anypoint and Salesforce cloud products. The role serves as a trusted technical advisor to Salesforce customers, providing guidance to Sales & Professional Services teams, ensuring project implementations deliver high customer satisfaction, and quantifying business value. Responsibilities Correctly scope projects (people, skills, timeframe) to deliver on clients’ requirements. Bring best practices to each client engagement through deep platform expertise by providing subject matter expertise related to Mulesoft Anypoint products. Provide oversight and governance for pre‑sales solutioning and architecture on large multi‑cloud implementations. Positively impact client Services renewals by aligning customer success with professional services roadmap. Align closely with Account and Services Sales team by leading pre‑sales activities such as development of client‑specific proposals, SOWs, staffing plans, engaging other SMEs. Successfully manage multiple strategic clients simultaneously. Recognized as a valuable and trusted advisor by customers and others, building a reputation for excellence in professional services. Inspire people to do the best work, being a multiplier, amplifying knowledge and capability, and providing an inclusive workplace. Show continued professional growth and development. Ideal Candidate Will Have A successful track record of working effectively in a highly matrixed and fast‑growing organization. Skill accurate sizing and scoping of Mulesoft projects. Passion for the unique value of professional services in a cloud software company. Proven ability to develop customer relationships and understand their businesses, sharing a vision to accelerate success with Salesforce. Capability to recognize complicated customer and internal relationships and navigate win/win outcomes. Ability to partner with customer IT leaders and Salesforce partner leaders. Deep problem‑solving skills and fast ramp‑up. Must Have Qualifications & Skills Clearable United States citizen. 5+ years of direct experience delivering and/or overseeing applicable solutions. 10+ years experience delivering consulting services, including team leadership and active involvement in selling professional services through technical solutioning expertise. 2+ years of sizing and scoping applicable projects. MuleSoft Certified Platform/Integration Architect Certification. Ability to travel up to 25%. The candidate must be a U.S. citizen who is U.S. born or naturalized, does not hold dual citizenship, and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position. Preferred Qualifications & Skills Proximity to Washington D.C., Maryland, Virginia (DMV). 5+ years operating in major public cloud platforms (AWS, Azure, GCP). Strong hands‑on experience with Kubernetes and Docker, underpinning MuleSoft PCE infrastructure. 5+ years expertise in core Enterprise Integration Patterns (Publish‑Subscribe, Request‑Reply, Batch Processing, Scatter‑Gather). 5+ years operating in a pre‑sales environment, shaping and scoping large and complex implementation projects. 5+ years of enterprise‑level project or program management experience. Demonstrated technical and/or functional aptitude, engaging architects or SMEs into pre‑sales activities. Extremely strong written and verbal communication skills, executive level presence. Demonstrated ability to influence group audiences, facilitate solutioning and lead discussions on solution architecture trade‑offs, road mapping, enterprise transformation strategy, and executive‑level requirement gathering sessions. Excellent strategy development, problem‑solving, and business development focus. Delivery focused: previous experience leading teams of architects to deliver complex solutions. Excellent analytical and problem‑solving skills. Proven ability to build strong working relationships across multiple functions and levels; adept at mediating conflict and fostering healthy dialogue. BA/BS degree or foreign equivalent. Equal Opportunity Employer Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Candidates will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other protected classifications. Benefits Salesforce offers a variety of benefits to help you live well, including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. For more details, see Compensation Base salary range: $197,300 - $313,700 annually. In certain locations (California, New York, select cities in Boston, Chicago, Seattle, Washington DC) the range is $237,700 - $344,700 per year. Bonus, equity, and other benefits may apply. #J-18808-Ljbffr Salesforce