Librarian II

Job Title

Performs responsible professional work in the public library system.

This position will require working a flexible work schedule to include some evening and weekend assignments. This position reports to the Library Director.

Essential Duties and Responsibilities

• Provides reference and reader's advisory for the general public in-person, and remotely using various technologies.
• Maintains excellent relations with the public by handling escalated customer complaints, customer feedback and customer suggestions.
• Works on projects as assigned to develop and teach classes with an emphasis on technology instruction.
• Assists in maintaining records; prepares reports.
• Evaluates, recommends, implements, and monitors hardware or software for public or for library staff which support digital training.
• Develops and presents library programs, classes, events, and relevant projects with a focus on information literacy and access, database instruction, employment skill development, financial literacy, access to government services, and self- learning opportunities for adults.
• Shares responsibility for trouble-shooting and operational or software uploading/updates of all Library technologies; shares role of liaison with City IT.
• Shares responsibility for overall functionality of Library technologies and digital services.
• Responsibilities for administrative leadership tasks such as preparation of performance evaluations, coaching, and may assist with recruiting and retention activities.
• Trains library staff on new hardware or software.
• Manages the Library Volunteer Program.
• Serves assigned hours in all public service circulation functions, frontline technical assistance, reader's advisory, and reference assistance.
• Participates in strategic planning, policy development, and relevant budget proposals.
• Represents Library on PPLC Special Interest Group(s) as assigned.
• Leads special projects and performs additional tasks as assigned.
• Performs related duties as assigned.

Minimum Qualifications

Education and Experience

· Must have a Masters Degree in Library and Information Science from an ALA accredited college or university, and

· A minimum of 5 years related professional experience.

Knowledge, Skills and Abilities

General knowledge of the principles, practices and techniques of modern library operation; knowledge of library automated systems, software, and their applications and related technologies; general knowledge of full range of customer services and reference/user resources and techniques; ability to collect, analyze, and present data in useful reports; ability to exercise initiative and independent judgment; ability to communicate ideas effectively both orally and in writing; ability to establish and maintain effective working relationships with library patrons, coworkers, colleagues, officials, community residents, etc. Demonstrate resourcefulness in staying abreast of trends, patterns, innovation in Library-related operations, services, and facilities and envisioning local and regional application.

Physical Requirements:

This is light work requiring the exertion of up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects; work requires stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.

Pay Grade : 119

Safety Sensitive? Yes Status : Exempt, MAPS

Benefits*

• 10% Employer Contribution into our Defined Contribution Retirement Plan 401(a) (no employee contribution necessary)
• Deferred Compensation 457 Retirement Plan (Mission Square, Nationwide)
• Group Health: 100% Employer paid Employee Health Insurance, and 40% Employer paid Dependent Health Insurance. PPO and HSA plans available.
• 11 City-Paid Holidays
• 100% Employer paid Life Insurance and Accidental Death & Dismemberment - 1x annual salary
• Group Dental Insurance
• Group Vision Plan
• Flexible Spending Accounts/Health Savings Accounts
• Short-term Disability Insurance (MAPS employees), Sick Time (CWA employees) or Catastrophic Illness Leave (IAFF employees)
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Tuition Reimbursement (after one year of service)
• Voluntary Benefits
• Discounted Children's Break Programs
• Free Beach Parking Pass

Paid Holidays*

New Year's Day

Veteran's Day

Martin Luther King Day

Thanksgiving Day

President's Day

Day after Thanksgiving

Memorial Day

Christmas Day

Independence Day

Juneteenth

Labor Day

*Please refer to your applicable union contract agreement or the City's Personnel Rules and Regulation for benefits specific to your position