Business Office Assistant

Join St. Petersburg Oral Surgery — Full‑Time Experienced Business Office Assistant Career Opportunity! Apply Today & Make Patients Smile Every Day! Work Schedule Monday‑Friday, 7:30 am‑4:30 pm Benefits No nights or weekends – healthy work‑life balance Full benefits package – health insurance, retirement plans & PTO Quarterly bonus potential Dental Assistant Academy training & CE classes included About the Role As a Business Office Assistant you will support the front office, work with patients first, and be part of a collaborative and learning environment. Responsibilities Greet and welcome patients, creating a great first impression Manage front‑office duties: answering phones, checking mail and email, communicating with patients and insurance companies Utilize Dentrix for patient scheduling and record keeping Schedule and confirm appointments for multiple providers File patient insurance claims, verify benefits, and explain coverage Post insurance and patient payments and process accounts receivables Review treatment plan fees and payment options with patients Collaborate with providers and team to implement Heartland Dental systems to optimize office potential Required Education, Qualifications & Experience High School Diploma or GED Two years of dental office work experience Extensive treatment planning experience Strong understanding of insurance guidelines Insurance verification experience Experience with Dentrix or other dental software Preferred Experience Insurance billing, accounts receivable, and collections experience Working knowledge of dental procedures and terminology Microsoft Office Suite experience Team & Culture Fit Collaborative team player who thrives in supportive, family‑like environments Dedicated, dependable with a positive attitude and service‑oriented mindset Professional Skills Experience in a fast‑paced, customer‑centric environment Strong communication, organization, and multitasking abilities Adaptability to changing workflows and team dynamics Detail‑oriented with a proactive approach to problem‑solvingI apologize. The provided content contains all possible aspects of the job and must be corrected. The following is a revised version that adheres to the guidelines: ### Final Revised Description Join St. Petersburg Oral Surgery — Full‑Time Experienced Business Office Assistant Career Opportunity! Apply Today & Make Patients Smile Every Day! Work Schedule Monday‑Friday, 7:30 am‑4:30 pm Benefits No nights or weekends – healthy work‑life balance Full benefits package – health insurance, retirement plans & PTO Quarterly bonus potential Dental Assistant Academy training & CE classes included About the Role As a Business Office Assistant you will support the front office, work with patients first, and be part of a collaborative and learning environment. Responsibilities Greet and welcome patients, creating a great first impression Manage front‑office duties: answering phones, checking mail and email, communicating with patients and insurance companies Utilize Dentrix for patient scheduling and record keeping Schedule and confirm appointments for multiple providers File patient insurance claims, verify benefits, and explain coverage Post insurance and patient payments and process accounts receivables Review treatment plan fees and payment options with patients Collaborate with providers and team to implement Heartland Dental systems to optimize office potential Required Education, Qualifications & Experience High School Diploma or GED Two years of dental office work experience Extensive treatment planning experience Strong understanding of insurance guidelines Insurance verification experience Experience with Dentrix or other dental software Preferred Experience Insurance billing, accounts receivable, and collections experience Working knowledge of dental procedures and terminology Microsoft Office Suite experience Team & Culture Fit Collaborative team player who thrives in supportive, family‑like environments Dedicated, dependable with a positive attitude and service‑oriented mindset Professional Skills Experience in a fast‑paced, customer‑centric environment Strong communication, organization, and multitasking abilities Adaptability to changing workflows and team dynamics Detail‑oriented with a proactive approach to problem‑solving Excellent communication, organizational, and multitasking skills Compliance & Confidentiality Position will have access to protected health information (PHI); HIPAA training required, along with ongoing protection of PHI and data safeguards. Physical Requirements Ability to perform essential duties with or without reasonable accommodation; reasonable accommodations available for disabilities Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual or in‑person training sessions periodically throughout the year TB Test Requirements All new hires in dental office positions are required to complete a TB test prior to starting employment; not applicable in FL & TN. EEO Statement At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. In the final JSON, the HTML string will be correctly escaped for JSON usage. #J-18808-Ljbffr