Senior Compliance Analyst

Summary

The Senior Compliance Analyst works under the direction of the Chief Compliance Officer and serves as a key member of the Bank's Compliance Department. This position supports the Bank's risk-based Compliance Management System (CMS), with emphasis on consumer compliance, CRA, HMDA, and fair lending where applicable, monitoring and testing, regulatory change, complaint oversight, risk assessment, corrective action, and examination support. The role provides second-line review and challenge across the bank customer journey, including mobile application acquisition, account and loan servicing, electronic communications, and third-party supported processes.

The incumbent will perform independent compliance reviews, identify regulatory risks, support regulatory examinations, validate corrective actions, analyze compliance-related data, and provide compliance guidance to business units. The incumbent will assess proposed product and customer experience changes before launch and test whether implemented controls work as intended. This position requires strong analytical, organizational, and communication skills, as well as the ability to exercise sound judgment in a highly regulated and fast-paced banking environment.

Essential Duties and Responsibilities

• CRA Compliance: Support the CRA Officer in administering the CRA program under the framework applicable to the Bank and its approved strategic plan. Review the integrity of data used for applicable CRA reporting and performance analysis; evaluate relevant lending, community development loans, investments, and services; and analyze performance against documented goals and community credit needs. Maintain examination support and prepare concise reports for management and the designated board committee at the established cadence.
• HMDA & Fair Lending Compliance: Ensure compliance with HMDA Data requirements. Conduct Quarterly HMDA compliance reviews and transactional testing. Verify the accuracy and completeness of HMDA reportable data. Coordinate corrections with business units and validate remediation efforts. Support annual HMDA LAR validation and submission process. Analyze HMDA trends and identify potential Fair Lending risk or reporting concerns. Maintain supporting documentation and examination readiness. Perform Fair Lending risk assessments, monitoring, and data analysis. Assist in evaluating lending practices for compliance with the Fair Housing Act, ECOA, and Fair Lending requirements. Compliance Testing & Monitoring
• Develop, implement, and execute compliance testing and monitoring activities aligned with the organization’s Compliance Testing & Monitoring Plan. Track and follow up on Corrective Action items arising from noted findings, and other relevant compliance-related reports. Coordinate with responsible managers to obtain status updates and supporting evidence and validate completed actions as assigned by the Chief Compliance Officer.

• Regulatory Change Management:
• Monitor regulatory developments issued by the OCC, CFPB, FDIC, Federal Reserve, FinCEN, and other applicable regulatory agencies. Conduct impact assessments for new and revised regulations. Assist business units with implementation of regulatory changes and best practices. Support policy, procedure, disclosure, and process updates resulting from regulatory developments. Maintain regulatory change management documentation and implementation tracking.

• Consumer Complaint Oversight:
• Review and analyze consumer compliance complaints received by the bank. Identify complaint trends, root causes, emerging risks, and potential unfair, deceptive, or acts or practices (UDAAP) concerns. Monitor corrective actions resulting from complaint-related issues. Prepare periodic complaint analysis and management reporting.

• Regulatory Support: Support regulatory examinations, internal audits, and independent reviews by coordinating requests, preparing supporting documentation, tracking responses, and monitoring corrective action plans through resolution. Assist the Chief Compliance Officer in preparing reports, presentations, and compliance updates for Management Committees, the Compliance Committee, and Board of Directors, including drafting meeting minutes and related materials. Provide compliance guidance to business units regarding regulatory requirements, new products and services, policies, procedures, disclosures, and operational processes. Support compliance risk assessments, regulatory change management activities, and ongoing enhancement of the Bank's Compliance Management System (CMS).
• Compliance Training Program: Assist in administering the Bank's Compliance Training Program. Coordinate regulatory training assignments and completion tracking. Compliance training program for all staff, which consists of onboarding of new hires and assigned E-learning to all affected Bank management/staff.
• Perform others related compliance projects assigned by the Chief Compliance Officer.

Supervisory Responsibilities

No Supervisory Responsibilities assigned.

Education, Skills & Experience

• Bachelor degree in Business, Finance, or Accounting preferred.
• At least seven years of banking experience, including at least three (3) to five (5) years of direct experience in Consumer Compliance, CRA, HMDA, Fair Lending, Compliance Monitoring, Audit, Risk Management, or a related regulatory function. Diverse experience across multiple lines of business and/or consumer products.
• Demonstrated knowledge of consumer banking regulations and compliance management systems.
• Experience conducting compliance reviews, testing, monitoring, risk assessments, or audit activities.
• Experience supporting regulatory examinations, audits, and corrective action management.
• Strong analytical, investigative, and problem-solving skills.
• Excellent written and verbal communication skills. (Spanish and English)
• Ability to work independently and manage multiple priorities while meeting deadlines.
• Transactional testing and project management experience
• Reporting preparation experience
• Experience in areas including statistical analysis, database management, internal communications, auditing, risk assessments, and financial reporting preferred
• Strong analytical and research skills and adept at examining and synthesizing data
• Strong interpersonal skills, able to communicate professionally and interact with individuals across the organization
• Strong computer technology skills and proficient with Microsoft applications
• Able to identify and resolve problems in a timely manner
• Able to conduct research projects with minimal supervision/guidance
• Good organizational skills and detail-oriented
• Able to work independently and on diversified projects while meeting deadlines
• Work with integrity and ethically upholding organizational values

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Computer Skills

Ability to operate IBM compatible personal computers and terminals. Ability to use Microsoft Word (or similar word processing program) at: expert level_, intermediate level X, or beginner level. Ability to use Microsoft Excel (or similar spreadsheet program) at: expert level_, intermediate level

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel Requirements

Travel requirements are low and are almost exclusively limited to local travel.