Branch Manager

Branch Manager

Our client is a well-established national provider of industrial service solutions with a strong reputation for operational excellence and customer commitment. They are seeking a Branch Manager to lead a high-performing location by driving business growth, developing exceptional teams, and delivering outstanding service. This is an opportunity for a proven leader who enjoys building accountability, improving operational performance, and creating an environment where employees and customers thrive.

Rather than carrying an individual sales quota, this position is responsible for the overall success of the branch. The ideal candidate combines strong business acumen with a passion for coaching people, optimizing operations, and achieving measurable financial results.

What You'll Do

• Lead daily branch operations across sales, service, warehouse, inventory, staffing, safety, and administrative functions.
• Assume full responsibility for branch financial performance, including revenue growth, profitability, budgeting, forecasting, and expense management.
• Develop operational strategies that improve efficiency, customer satisfaction, and long-term business performance.
• Monitor key performance indicators and implement corrective actions to achieve business objectives.
• Develop, mentor, and coach a B2B sales team focused on sustainable growth and customer retention.
• Foster a culture built on accountability, collaboration, and continuous improvement.
• Strengthen relationships with key customers while supporting business development efforts throughout the local market.
• Partner with internal teams to ensure projects and service commitments are delivered safely, efficiently, and on schedule.
• Recruit, develop, and retain top talent across multiple functional areas.
• Establish clear performance expectations while providing ongoing coaching and professional development.
• Promote a culture centered on safety, operational excellence, teamwork, and customer service.
• Ensure compliance with company policies, regulatory requirements, and industry best practices.

Required Qualifications

• 5+ years of experience spanning business development and operations within industrial, manufacturing, or service-driven environments.
• Proven experience managing a P&L while leading multi-functional branch operations.
• Demonstrated success developing sales teams and building accountability-driven cultures.
• Experience leading cross-functional teams in a service, industrial, manufacturing, or distribution environment.
• Strong financial, analytical, and organizational skills.
• Excellent communication and relationship-building abilities.
• Valid driver's license with the ability to travel locally as needed.
• Bachelor's degree preferred. Equivalent leadership experience will also be considered.