Cash Application and Collection Specialist

Job Description

Job Description

The Cash Application and Collection Specialist is responsible for the timely and accurate application of cash and processing of customer deductions and overpayments. In addition to the cash application responsibilities the Cash Application and Collection Specialist will also assist with identifying, resolving, and collecting past due invoices, reconciling accounts as needed, identifying and resolving disputes and unallocated cash.

Compensation range $23-$27 p/hr based on experience

Medical, dental and vision insurance; 401(k); paid time off and holidays; life and disability insurance.

RESPONSIBILITIES/ACTIVITIES:

• Responsible for all aspects of administrative support in ensuring cash received is posted appropriately.
• Cash Postings: assist in Entering daily payments (IFS/IREC) by date of deposit including ACH, wire transfers and credit card payments, and provide backup support for Accounts Receivable Specialists.
• Process System Write offs/ Customer Unapplied Cash Offsets
• Complete daily collection activities according to predefined account prioritization
• Contact delinquent customers via e-mail or phone call for resolution and payment of past due invoices
• Escalate delinquent accounts to VP of Working Capital Management or Operations as required
• Partner with Operations to eliminate collection bottlenecks and improve the customer payment cycle
• Respond to customer inquiries regarding open invoices or account reconciliations
• Support process and technology improvement initiatives as directed by management
• Support the resolution of unidentified payments and other payment related issues that have been assigned
• Support collection performance, AR aging reporting and escalation meetings with Operations.
• Achieve past due AR percentage and cash collection goals
• Create reports using IFS and or Excel
• Reconciliation of credits in ERP System
• Responsible for assisting in maintaining clean accounts receivable aging
• Additional duties as assigned by VP of Working Capital Management

MINIMUM REQUIREMENTS:

• 5+ years cash application and accounts receivable experience
• Functional knowledge of the accounts receivable and cash application process
• Excellent negotiation and problem solving skills
• Detail oriented
• Strong reconciliation and analytical skills
• Ability to handle fast-paced, multi-task environment
• Adhere to tight deadlines
• Highly professional and ethical
• Flexibility and willingness to undertake new tasks as department evolves

• Knowledge of MS Office products (Excel/Word/MS Outlook), ERP systems, and ability to learn

MISTRAS Group, Inc. is committed to equal employment opportunity. Employment decisions including initial hiring and all matters involving the terms and conditions of employment will be made without regard to any protected class under applicable law. If hired, the employment relationship is “At-Will,” which means that employment can be terminated at any time, and for any reason, at the option of either the Company or the employee. Please direct questions about these policies to a MISTRAS Group, Inc. Human Resources representative.

By submitting & signing , I hereby understand and agree to the terms and conditions of employment as outlined above. I certify that the responses and information provided in this application (including any other supporting documentation such as a cover letter, resume, or transcript) are true and accurate to the best of my knowledge. I understand that misrepresenting or omitting information requested is cause for dismissal at any time, without notice. I hereby give the Company permission to contact schools, previous employers (unless otherwise indicated), references, and others disclosed in my application.

Note to Applicants:

Smoking is prohibited in all indoor areas of the Company. Employees may use designated smoking areas (if established) in accordance with applicable state and local law.

Rhode Island Applicants: The Company is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island, and is therefore covered by the state’s workers’ compensation law.

Initial (if applicable): Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Initial (if applicable): Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Mistras Group, Inc. is an Equal Opportunity Employer/Veterans/Disabled: