Receptionist Office Assistant

Job Description

Job Description

BoatCraft Marine is looking for a dependable, organized, and detail-oriented  Receptionist/office assistant to support our Sales and Service departments and help keep the dealership running smoothly.

This position serves as a central point of coordination for customers, boat inventory, warranty claims, sales documentation, and general dealership operations.

The ideal candidate is friendly and professional with customers, highly organized behind the scenes, comfortable working with computers and paperwork, and able to manage multiple priorities throughout the day.

Key Responsibilities

• Welcome customers and provide a professional, friendly first point of contact
• Answer and direct incoming phone calls and customer inquiries
• Provide administrative support to the Sales departments
• Stock in new, used, and consignment boats and maintain accurate inventory records
• Assist with sales paperwork and delivery documentation
• Help coordinate information between Sales, and customers
• Organize and maintain dealership records and files
• Assist with additional office and operational responsibilities as needed

What We’re Looking For

• Strong organizational skills and attention to detail
• Dependable, responsible, and able to follow tasks through to completion
• Friendly and professional communication skills
• Comfortable interacting with customers in person and over the phone
• Strong computer skills and ability to learn new software systems
• Strong written and verbal communication skills
• Willingness to learn dealership, manufacturer, inventory, and warranty processes
• High school diploma or equivalent

BoatCraft is a growing, customer focused marine dealership dedicated to helping people Experience More on the water. We pride ourselves on exceptional service, a strong team culture, and creating long term relationships with our customers.

Company Description

BoatCraft is a growing, customer focused marine dealership dedicated to helping people Experience More on the water. We pride ourselves on exceptional service, a strong team culture, and creating long term relationships with our customers.