Manager, Partner Strategy and Operations

Job Description

Job Description

Manager, Partner Strategy and Operations

THE MISSION

We are hiring a Manager, Partner Strategy & Operations who will provide the strategic and operations leadership to expand our partner program. As the Manager, Partner Strategy & Operations, you'll work closely with each of the business stakeholders who lead our key partner channels and manage the programs that will support their overall recruitment and revenue targets. You'll report to our VP, Partnerships.

WHO YOU ARE

You are a strategic partner builder who drives pipeline and revenue through smart programs and scalable processes. A cross-functional connector and data-driven storyteller, you align teams around insights that fuel growth. You're also an engagement leader who creates experienced partners' value, and a deal and dollars champion who keeps budgets sharp, and contracts smooth.

WHAT YOU'll DO

• Align Partner Programs to Revenue and Pipeline Goals:
• Develop and execute partner programs that drive measurable revenue for both partners and Hyperproof. Streamline dashboards and reporting to enable regular, data-driven business reviews on SQO and revenue performance. Share best practices and successful strategies across the team.
• Design and Optimize Partner Processes:
• Build and refine scalable workflows, onboarding experiences, launch templates, and briefing materials to ensure smooth, efficient partner engagements.
• Program & Partner Onboarding:
• Lead onboarding and kickoff for new partners, ensuring they understand product capabilities and the impact on their business and customers. Maintain and communicate updates to partnership offerings for alignment and enablement.
• Cross-Functional Collaboration:
• Partner with Finance, Marketing, Sales, and Revenue Operations teams to turn insights into action and support strategic execution.
• Data & Reporting:
• Own partnership reporting, dashboards, and analytics. Ensure SQO and deal tracking accuracy, and collaborate with RevOps and Finance to align goals and compensation.
• Strategic Planning:
• Work closely with the VP of Partnerships to identify process improvement opportunities, analyze performance data, and develop strategies to increase partner engagement and deal flow.
• Partner Programs & Enablement:
• Create, execute, and continuously improve partner programs, including incentive structures (e.g., SPIFFs), communications, and training materials.
• Event & Sponsorship Management:
• Manage all aspects of partner events, including PartnerConnect and sponsorships at HyperConnect. Oversee logistics, contracting, materials, and execution of quarterly partner calls. Tailor event strategies by partner type, encouraging intentional engagement (e.g., leveraging events more effectively with audit partners, Accenture, etc.) and building structure for greater impact.
• Communications:
• Lead the creation and delivery of the monthly partner newsletter and other key communications.
• Budget & Expense Management:
• Manage partnership budgets, including events, travel, and other expenses, ensuring adherence to approvals and accurate forecasting.
• Contracting & Agreements:
• Maintain and evolve partner agreements and contracting workflows to support growth and compliance.

HOW YOU'LL KNOW YOU ARE SUCCESSFUL

• Partner programs drive pipeline, SQOs, and revenue.
• Processes and onboarding are fast, scalable, and error-free.
• Partners are enabled and sourcing deals quickly.
• Teams use your insights to act and execute.
• Dashboards are accurate, timely, and trusted.
• Engagement and partner-sourced pipeline grow steadily.
• Events run smoothly with clear ROI.
• Communications are clear and valued.
• Budgets are accurate and controlled.
• Contracts close quickly and stay updated.
• The Channel execs meet or exceed their quarterly quotas.
• You get shout-outs from the VP, Partnerships to the entire company when the Partnerships Team meets its goals.
• You will be excited to come to work in the morning.
• You will shut off at the end of the day with a sense of satisfaction.

What You'll Bring

• 5+ years of experience working in high-tech B2B partner ecosystems; public cloud, compliance or cybersecurity ecosystem experience preferred.
• Demonstrated success in designing, implementing and executing partner programs.
• Proven ability to work cross-functionally with internal teams to successfully deliver key initiatives.
• Excellent written and verbal communication skills.
• Data driven with an ability to analyze metrics.
• Experience managing the content in a Partner Portal.
• Experience with the operations aspect of a Partner Portal
• Naturally curious – you have a general knowledge of the IT industry, with the capacity to learn and retain relevant information pertaining to cybersecurity threats, regulatory updates, evolving risks, emerging technologies, and Hyperproof's competitive landscape.
• Competitive – you're a proven winner across domains and have the drive and energy to outwork and outmaneuver your competitors. You rarely lose, but when you do it motivates you to learn why and build strategies to avoid losing in the future.

What Success Looks Like

• SQO production
• Partner Direct/Influenced Revenue
• Partner-Sourced Pipeline
• Partner Activation
• Event ROI
• Program ROI
• Operational Success

What's Our Tech

• Salesforce
• Gong
• G-Suite
• Highspot
• Quala
• Zoom
• Hubspot
• Slack

Candidate Experience

We value your time and want you to know what to expect from us. For this interview, we expect to ask you to participate in 4 interviews totaling 3 hours.

• 1st Interview - Talent Acquisition
• 2nd Interview - Hiring Manager
• 3rd Interview - Marketing and Sales Panel
• 4th Interview - Showcase your work

Full compensation packages are based on candidate experience and certifications.

WA pay input

$118,000—$133,900 USD

Full compensation packages are based on candidate experience and certifications.

CA pay input

$118,000—$133,900 USD

Full compensation packages are based on candidate experience and certifications.

NY pay input

$118,000—$133,900 USD

Full compensation packages are based on candidate experience and certifications.

USA pay input

$118,000—$133,900 USD

WHERE YOU'LL GO

• Hyperproof also loves to see an internal transfer. If a linear career path is not what you're looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us.

WHAT WE OFFER TO OUR EMPLOYEES

Please note: Benefits listed below are for employees in the United States; contractor roles or international positions may differ

• Annual compensation reviews + equity
• Unlimited PTO: strongly encouraged to unplug and recharge
• Health: coverage for medical, dental, and vision - employee and dependents
• 401K, which vests immediately, complete with a 4% company match
• 12 weeks of Parental leave and 1 year free diapers and wipes with Honest
• Annual company in-person events and quarterly in-person connects
• $500 home office stipend - at the time of hire. Any additional home office needs are requested as needed.
• $100 quarterly paid wellness stipend
• Pet insurance discount
• Slack channel notifications turn off after 5 pm based on your time zone
• Two Hypercharge weeks of rest where we close company-wide (July & Dec)

It's an exciting time to be at Hyperproof — we recently raised $40 million in our Series B financing, further cementing Hyperproof as the emerging leader in the risk and compliance management space.

At Hyperproof's core are our passionate team members who focus on user experience, beautiful design, and evangelize a positive social impact of our cloud based platform. We help organizations streamline their risk and compliance workflows so our customers can spend more time strategically managing programs and less time wrangling spreadsheets.

We are disrupting the governance, risk, and compliance software space with our innovative platform by helping traditionally unsung heroes (compliance professionals) do the right things so the wrong things don't happen.

Learn more about the @hyperproof culture and how it all started.

A NOTE ABOUT OUR INTERVIEW PROCESS

We're committed to creating a fair, respectful, and secure hiring experience for everyone. As part of that commitment, we use standard verification steps throughout our interview process.

Here's what that means for you:

• We may conduct routine verification checks during the hiring process.
• You might be asked additional questions to better understand your experience and background.
• For video interviews, we ask that candidates be on camera without filters or visual modifications.

These steps are applied consistently for all candidates and are designed to ensure an equitable experience for everyone.

EQUAL OPPORTUNITY EMPLOYER

Hyperproof is committed to a diverse and inclusive workplace — it's one of our core values! Hyperproof is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

To ensure a smooth interview process, all candidates will be required to provide a valid phone number that is not a VOIP (Voice Over Internet Protocol) number. This helps us maintain clear and reliable communication throughout your interview experience.