Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative – Service & In-Book SalesDeliver Exceptional Service. Grow Your Career. Earn More Through In-Book Sales.Are you a service-focused professional who genuinely enjoys helping people—but also thrives when you can uncover needs and offer valuable solutions? The Kim Varnadore State Farm Agency is seeking aCustomer Relations Representativewho can provide outstanding support to clients while confidently identifying and closingin-book sales opportunitieswithin our existing customer accounts.This is a fully licensed position (Property & Casualty and Life & Health). Candidates not yet licensed must be willing to obtain both licenses—with full support and guidance from our team.Role DescriptionAs a Customer Relations Representative, you'll serve as a trusted connection point for our clients—resolving concerns, assisting with policy needs, and ensuring a seamless experience. At the same time, you'll play a key role in agency growth by recognizing opportunities for clients to enhance their protection and recommending additional products during everyday service interactions.Key ResponsibilitiesDeliver Outstanding ServiceHandle inquiries, resolve client issues, and consistently provide an exceptional customer experience.Drive Retention & Sales GrowthIdentify in-book sales opportunities, assist with coverage upgrades, and recommend additional policies that add value for existing clients.Stay Organized & AccurateMaintain up-to-date client records, process changes efficiently, and ensure follow-through on all service requests.Collaborate for SuccessWork closely with the agency team to ensure smooth operations and contribute to shared sales and service goals.QualificationsStrong communication, listening, and problem-solving skillsA service-first attitude with the confidence to pivot into sales conversationsCustomer service experience preferred; sales experience a plusAbility to remain calm, professional, and efficient in a fast-paced environmentActive P&C and Life & Health licenses, or willingness to obtain with agency supportWhy Join Kim Varnadore State Farm?Competitive base pay plus bonus opportunities tied to in-book salesFull licensing support and paid training for qualified candidatesOpportunities for growth into advanced customer service, account management, or sales rolesA positive, team-oriented environment where your efforts are recognized and valuedThe chance to make a genuine impact by helping clients feel protected and supportedIf you're a service-focused professional with a strong work ethic and a natural ability to spot sales opportunities,apply todayto join the Kim Varnadore State Farm Agency—where exceptional service and career growth go hand-in-hand. Compensation $50,000.00 - $70,000.00 per year KIM VARNADORE INSURANCE AGENCY, INC.