Returns Processing Associate

Returns Processing Associate

The most important aspect of this position is to perform all returns processes including receipts, dispositions, destructions, and delivery of inbound parcels that are not customer returns.

Essential duties and responsibilities include:

• Effectively communicates with co-workers and supervisors regarding work requirements.
• Pays meticulous attention to detail and possesses a task-oriented work ethic.
• Demonstrates flexibility and a willingness to modify work schedule to support company needs.
• Ability to successfully complete tasks in a timely manner with minimal supervision on a daily basis.
• Ability to receive and convey information accurately.
• Ability to consistently meet minimum productivity standards
• Ability to safely operate fork lift equipment without incident.
• Ability to maintain zero defect performance.
• Self-motivated.
• All other duties as assigned

Expectations of the job include:

• Facilitate a safe operational environment by strictly complying with all EVERSANA safety requirements; this includes the accurate completion of pre and post lift truck equipment checklists.
• Adhere to all formal standard operating procedures related to returns.
• Participate in problem solving, if errors or issues occur with returns processes.
• Ability to formulate emails to EVERSANA staff as a means of communication.
• Perform all tasks assigned by Supervisor or Manager.
• Operate power equipment.
• Support projects as assigned.

Minimum knowledge, skills and abilities include:

• High School Diploma/GED required.
• Successful completion of a pre-employment background check.
• EVERSANA power equipment certification (PIT) is required.
• Prior experience in a distribution environment preferred.
• Good verbal and written skills are required.
• Basic math skills are required, but a calculator may be used.
• Good attendance and ability to follow instructions without deviation are also required.
• Ability to work a variable shift schedule as required.

Preferred qualifications include:

• Ability to maintain composure in a fast-paced environment.
• Ability to focus on detail and quality.
• Ability to complete assigned tasks in a timely manner.
• Ability to efficiently use IT hardware, software and peripherals as it pertains to the performance of daily tasks.
• Ability to safely and efficiently operate power equipment in a confined environment.

Our cultural beliefs include:

• Patient Minded
• Client Delight
• Take Action
• Embrace Diversity
• Grow Talent
• Win Together
• Communication Matters
• Always Innovate

EVERSANA is committed to providing competitive salaries and benefits for all employees. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers.

EVERSANA is an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at View email address on click.appcast.io.