Bilingual Customer Support Specialist I
First Bank (FBNC)
First Bank (FBNC) seeks a Customer Support Specialist-Bilingual to assist Spanish-speaking and English-speaking customers via phone, email, chat, and secure messages. You will aim for first-call resolution on retail banking inquiries and assist with Online Banking, Mobile Deposit, and Debit Card questions. The role requires exceptional bilingual communication, confidentiality, and the ability to work in a fast-paced banking environment while providing service excellence to customers and branch #J-18808-Ljbffr First Bank (FBNC)
Vacancy posted 4 days ago
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