Account Coordinator

Job Title: Account Coordinator

Location: Brampton, ON

Employment Type: Full-Time, Permanent, Direct Placement

Industry: Waste Management

Compensation: $50K-$60K base salary

Schedule: 8:00am-4:30pm, Mon-Fri

About the Opportunity:

Account Coordinators manager customer accounts, provide support for inquires, and oversee our client's waste monitoring program. 

Responsibilities:

• Manage customer accounts, assess customer needs and assist with inquiries and complaints.
• Run waste compactor monitor pilots and implement/train new customers.
• Waste compactor fullness and diagnostic monitoring.
• Ensure optimal compliance for haulage service level and invoicing agreements.
• Execute optimization plans to meet sustainability goals.
• Generate monthly/quarterly/annual reports on compactor fullness and haulage performance.
• Generate monthly/quarterly/annual reports on inefficiencies, operational issues, and cost inefficiencies.
• Quote, schedule, dispatch, and invoice technicians for on-site service and repairs.

Sound like a good fit?

Job Requirements

Qualifications:

• Post-Secondary Education
• Minimum of 1-2 years of experience in customer service or administrative / coordination
• Superior PC skills (proficiency in MS Office and MS Excel) required
• Familiarity with CRM systems and practices
• Experience in report writing
• Self-motivated, team player able to work with minimal supervision
• Excellent problem-solving skills
• Overtime may be required on occasion to meet project deadlines
• Passion for environmental and sustainability initiatives
• Bilingual in French would be an asset

Additional Information:

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Acara Solutions is committed to ensuring equal employment opportunities for applicants and employees. We are committed to filling open positions using balanced selection criteria to avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation, or any other status protected or required by law.

Acara Solutions welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.