Technical Program Management Director, Digital Marketing

Technical Program Management Director, Digital Marketing Technical Program Managers (TPMs) play a meaningful role at Salesforce in leading large‑scale, cross‑functional initiatives within our Technology, Marketing & Products organizations. TPMs are responsible for programs from beginning to end, ensuring better workflow and more effective communication. They work closely with executives and key company partners to drive critical programs and activities across the company. As the Director of Technical Program Management for Email and Messaging Platforms, you will transform Salesforce’s email marketing strategy, technology, and operations in this high‑visibility role. You will manage the current system while building a next‑generation agentic email platform powered by Marketing Cloud and Data Cloud. You will accelerate product delivery and drive programs to build Agent‑first platforms that showcase Salesforce's capabilities. About You Love to wear multiple hats. Builds relationships to make things happen. Highly functional in an energizing environment. Comfortable bending between the tactical and strategic. Outstanding executive presence and communications professional. A service‑oriented, customer‑thinking person who enjoys a hyper‑transparent flow of information, conversation, and ideas. Your Impact – Responsibilities Lead programs by aligning across program scope, release planning, and one or more teams on vision and business goals; craft program structure and secure cross‑functional alignment. Drive teams through the software engineering experience using Agile and analytical and technical skills. Drive Steering Committee meetings with key partners for each program to make decisions, remove obstacles, and address key program issues. Be the key driver to ensure business goals are met and drive the strategic vision of each program. Develop strong partnerships with key functional team members to drive focus on business goals. Be a trusted partner for executive management to ensure program success. Partner with cross‑functional teammates to drive workgroup alignment meetings to address tactical release issues, dependencies, team status, production issues, metrics review, achievements, etc. (cross‑functional – Product Owners, Marketing, Scrum Leads, UX, CX). Lead program/feature dependencies across multiple teams, scrum teams, functions, divisions, and partners. Anticipate and remove obstacles with a sense of urgency that slow down or prevent project teams from delivering on project goals. Provide monthly program reviews and updates at sprint reviews (deep dive into the current state of project goals, risks, and critical issues). Create a collaborative environment that fosters creativity, innovation, and learning. Be a catalyst within the organization to help advance the Technology, Marketing & Products org strategy globally and drive others in the organization to change. Create clarity from chaos. Minimum Requirements Bachelor’s degree in Business Administration, Information Technology, or equivalent practical experience. 10+ years (Director, TPM) of enterprise software/technical program or engineering management experience at an enterprise technology company. 7+ years conducting and leading SaaS product development programs; demonstrated understanding of the SaaS business model and its product development lifecycle. Excellent analytical and problem‑solving skills with a history of hands‑on, detail orientation. Deep experience with the software development lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies. Ability to establish credibility and rapport with senior executives and team members. Outstanding organizational, communication, and relationship‑building skills conducive to driving consensus; able to work in a cross‑functional, matrix‑management environment. Experience with Portfolio Management. Ability to master technical subjects and technologies relevant to the program. Strong organizational, project management, analysis, and communication skills. Compensation The typical base salary range for this position is $171,200 – $273,000 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range is $205,800 – $298,400 annually. The range represents base salary only and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Accommodations If you need a reasonable accommodation during the application or recruiting process, please submit a request via the Accommodations Request Form. Equal Employment Opportunity Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. #J-18808-Ljbffr 100 Salesforce, Inc.