Technical Product Owner

Job Description

Job Title: Technical Product Owner

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Location: Louisville, KY. Hybrid – onsite Tuesday and Thursday; must be local

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Duration: 6 months with possible extension

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Overview

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The Technical Product Owner III maximizes the value of internal platform products by translating engineering needs into well-defined, prioritized backlog items. This role supports KFC US Solutions Architecture and platform capabilities across restaurant ordering systems, cloud infrastructure, developer tooling, and systems integration.

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Key Responsibilities

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• Support the product roadmap for internal developer platforms including CI/CD, infrastructure, observability, and automation tools.
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• Own and manage the product backlog, including epics, user stories, and acceptance criteria.
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• Track product metrics such as adoption, user satisfaction, operational efficiency, and productivity.
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• Communicate product updates, prioritization, and progress to stakeholders.
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• Gather feedback from engineering teams through interviews, surveys, office hours, and ongoing engagement.
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• Partner with SRE, DevOps, Solutions Architecture, KFC brand teams, Byte platform engineering, cloud, and security teams.
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• Support platform adoption, self-service, and automation initiatives.
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Required Qualifications

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• 1–2+ years of product management or technical product ownership experience.
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• ~3 years working on technical products for engineers, developers, or IT teams.
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• Experience managing a product backlog in an Agile environment.
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• Experience with user research, requirements gathering, and translating needs into product deliverables.
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• Familiarity with product metrics and measuring adoption or outcomes.
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• Strong engineering and cross-functional collaboration skills.
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• Bachelor's degree in any field; technical degree preferred.
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Preferred Qualifications

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• Experience with developer tools, internal platforms, or infrastructure products.
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• Familiarity with CI/CD, cloud infrastructure, DevOps, or SRE.
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• Exposure to automation, self-service platforms, or workflow tooling.
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• Technical background or experience working closely with engineers.
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• Developer experience or productivity initiatives.
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• Product management certification or formal product training.
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• Consumer-scale digital platform experience such as QSR, retail, or high-transaction systems.
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• Familiarity with restaurant technology or POS systems.
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Key Competencies

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• People Grower: Share knowledge and create learning opportunities.
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• Influencer: Build credibility through delivery, communication, and trusted relationships.
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• Results-Focused: Own outcomes, define success, execute with urgency, and follow through.
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• Service Orientation: Treat engineering teams as platform customers.
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• Clear Prioritization Communication: Ensure stakeholders understand what is being built, what is not, and why.
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Success Measures

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• Platform features are clearly defined, prioritized, and delivered with high quality.
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• Engineering teams adopt platform capabilities and provide positive feedback.
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• Backlog items are development-ready with clear acceptance criteria.
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• Stakeholders understand prioritization decisions and remain aligned.
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• Self-service and automation reduce manual support effort.
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• Product metrics are tracked and used for improvements.
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• Viewed as a reliable, collaborative partner by engineering teams and stakeholders.
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Applicant Notices & Disclaimers

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• For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.This position's pay range is $60.00/hr - $65.00/hr.