Associate Director of Product Innovation

job summary:
Drive the future of commercial operations as an Associate Director of Product Innovation with a Top-Tier Global Pharma Leader. Located in East Hanover, NJ, this high-visibility role offers a hybrid model (3 days onsite, 2 days remote). Lead cutting-edge CRM Labs priorities, transforming emerging CRM, generative AI, and data platform opportunities into evidence-based prototypes and strategic proof-of-concepts.

location: East Hanover, New Jersey
job type: Contract
salary: $108 - 137 per hour
work hours: 9 to 5
education: Bachelors

responsibilities:

• Execute the structured CRM Labs iterative innovation model through timeboxed stages, including ideation, rapid prototyping, and proof-of-concept readiness.
• Translate complex opportunities into testable concepts by defining value hypotheses, assumptions, success criteria, and practical build plans.
• Partner cross-functionally across Product, IT, Architecture, UX, Legal, Privacy, and Compliance teams to ensure experimentation is feasible and governed.
• Capture learnings to provide evidence-based recommendations to refine, scale, or off-ramp initiatives transparently.
• Support smooth handoffs of validated concepts into standard product roadmaps while protecting production capacity from shadow delivery.
• Stay current on state-of-the-art enterprise CRM, generative AI, Agentic AI, and data products.

 
qualifications:

Required:

• Bachelor's degree in a related field.
• 6+ years of experience in CRM, product management, innovation delivery, tech strategy, or consulting within Biotech, Pharma, Healthcare, or CRM sectors.
• Proven experience executing rapid experimentation, prototyping, or proof-of-concept projects before enterprise investment.
• Strong understanding of CRM landscape and platforms (Salesforce/Agentforce/Data Cloud, Veeva, AWS, Snowflake, OpenAI/Anthropic).
• Demonstrated experience navigating regulated environments, privacy, and compliance frameworks.

Preferred:

• Master of Science or MBA.
• Experience enabling seamless transitions from prototype phases to full-scale production delivery.

#LI-AO1

skills: Customer Relationship Management (CRM) software


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).


This posting is open for thirty (30) days.