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Care Navigation Specialist - Multi-Channel Healthcare Support

Guidehealth

Guidehealth is seeking a Customer Guide Engagement Specialist to serve as the voice of the company. You will handle inbound and outbound inquiries from members, patients, and providers, guiding them through benefits, care programs, and enrollment steps with empathy and accuracy. You will navigate complex processes, use CRM tools, and provide education on plan benefits while maintaining PHI privacy and compliance. This role emphasizes teamwork and high-quality service across multiple channels. #J-18808-Ljbffr Guidehealth

Vacancy posted 1 day ago
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