Business Office Manager/ Billing Liaison

Business Office Manager/ Billing Liaison

Spring Creek is a skilled nursing and rehabilitation community where compassionate care and professional growth go hand in hand. We proudly serve residents who depend on us for both long-term and short-term care, and we're always interested in connecting with dedicated professionals who share our commitment to excellence.

If you're looking for a workplace with a supportive team, appreciative residents, and opportunities to grow your career, Spring Creek may be the right fit for you.

What you'll do:

• Manages census accuracy by maintaining up-to-date insurance information
• Oversees resident trust accounts and related financial records
• Leads and coordinates the 10A process, including documentation and meetings
• Participates in AR (Accounts Receivable) and UR (Utilization Review) meetings
• Manages Medicaid processes, including pending cases and billing
• Oversees private pay accounts, co-pays, and share of cost collections
• Bills, collects, and follows up on current and past due accounts
• Processes daily financial deposits
• Verifies insurance benefits and obtains therapy authorizations
• Performs additional duties as assigned

What we offer:

• Competitive hourly pay based on experience
• 401(k) with company match
• Medical, dental, vision, and life insurance options
• Generous paid time off (PTO)
• Up to $500 per month in nursing school tuition reimbursement

What we're looking for:

• Minimum one year of business office or collections experience required (skilled nursing preferred)
• Experience with PointClickCare highly preferred
• High school diploma required
• Accounts payable and accounts receivable experience preferred
• Strong knowledge of healthcare insurance (Medicare, Medicaid, HMO, Hospice) required
• Positive attitude with willingness to learn and contribute new ideas
• Ability to travel to corporate offices, banks, and other facilities as needed
• Ability to sit or stand for extended periods
• Ability to lift, push, or pull 25-50 lbs. unassisted
• Exposure to body fluids and communicable diseases
• Adequate vision and hearing (with or without assistive devices) to perform duties
• Meets facility health requirements as outlined in policy

Why us:

Our Billing Liaisons care for a geriatric population that depends on consistent, knowledgeable, and compassionate care. We value teamwork, respect, and professional development-and we're proud of the supportive environment we've built.

If you're a Billing professional who takes pride in providing quality care and wants to be part of a supportive, people-first team, we'd love to hear from you.

Apply today - we're actively interviewing.