Business Office Manager and Human Resources Specialist

Job Description

Job Description

Business Office Manager & Human Resources Specialist

Full-Time | Meadow Brook Rehab & Nursing
Salt Lake City, UT

Are you someone who thrives at the intersection of people, processes, and purpose ? Do you enjoy supporting employees while also keeping business operations running smoothly? Meadow Brook Rehab & Nursing is seeking a full-time Business Office Manager & Human Resources Specialist to join our leadership team.

At Meadow Brook Rehab & Nursing, our mission is simple but powerful: provide exceptional care to our residents while creating a workplace where our employees feel supported, valued, and empowered to succeed.

We are a people-first organization. Really!
Our motto: Leading with integrity, empowering people, delivering outcomes.

This hybrid role combines Business Office/Billing functions with Human Resources operations , making you a key liaison for both residents and employees. You'll oversee financial processes related to patient accounts while also serving as a trusted HR resource for our team.

• Manage all private-pay, copayment, and share-of-cost collections

• Collect payments from residents or family members (cash/check)

• Set up and manage payment plans when needed

• Ensure insurance information is accurate, current, and properly entered

• Assist with new admissions by verifying insurance and facility acceptance

• Communicate clearly with residents regarding copays and billing timelines

• Support accounts payable and accounts receivable processes

• Work within PointClickCare and other facility systems

• Welcome and onboard new hires, completing all required documentation (DACS, E-Verify, etc.)

• Ensure new employees attend orientation and complete required training

• Track ongoing annual and semiannual training requirements

• Serve as the primary HR contact for employees

• Maintain an accurate and up-to-date employee roster

• Assist with PTO requests, missed punches, and payroll approvals

• Support disciplinary processes and terminations with professionalism and compassion

• Assist employees with workplace injuries and workers' compensation processes

• Assist employees with benefits enrollment (medical, dental, vision, etc.)

• Distribute benefits materials and answer general questions

• Coordinate enrollments, deductions, and changes with corporate HR/payroll

• Comprehensive medical, dental, and vision insurance

• Employer-matching 401(k) retirement plan

• Up to 16 days of paid time off annually

• Company-paid life insurance

• A supportive, collaborative, and people-centered workplace

• A role where your work truly makes a difference

• High school diploma or equivalent

• 1+ year of business office, billing, collections, or HR-related experience
  (SNF experience strongly preferred)

• Strong knowledge of healthcare insurance (Medicare, Medicaid, HMO, Hospice)

• PointClickCare experience highly preferred

• Strong communication, organization, and problem-solving skills

• Ability to read, speak, and understand English fluently

• Positive attitude, flexibility, and a desire to improve systems and support people

If you're looking for a role where you can support employees, advocate for residents, and help a facility run smoothly , we'd love to hear from you.

Apply today and join the Meadow Brook Rehab & Nursing family.