Technical Service Technician

Technical Service Technician

Co-develop new products according to customer needs, specifications and business strategy. Responsible for making adhesives batches, conducting lab tests on paste and cured adhesives, organizing and preparing substrates, data collection and documentation. Work in teams for successful scale-up of products, according to existing procedure and process capabilities. Collaborate with others to learn best lab practices, become competent to complete lab responsibilities and work independently, safely and efficiently. Ensures product quality and performance standards meet customer needs by staying abreast of customer performance requirements and specifications. Understands environmental, health and safety practices and work proactively to improve the level of safety in R&D, must be a positive example for others. Evaluate new materials or components. Maintain lab equipment as ERP (equipment responsible person). Conduct experiments with high quality, analyze data and understand results.

Preparing intermediates and adhesive batches. Daily lifting and moving of pails up to 50 lbs. Weighing raw materials and charging them into mixers. Scraping mixer bowls, removing adhesives and cleaning out mixers. Transfer and packaging samples into containers, condition environments. Characterizing / testing adhesives. Completing liquid property testing (viscosity, rheology, sag panels). Applying adhesives to substrates using manual or auto caulking guns. Performing various mechanical property tests.

Inventory, order, organize and distribute materials regularly. Keep lab benches clean, dispose materials and replenish supplies from storage area. Equipment responsibility: daily calibration or verification and recording. Project preparation and documentation. Use Electronic Lab Notebook to document plans, work and data daily. Conduct and document health and safety audits.

Previous working laboratory experience in an industrial or R&D environment is required. High school diploma/GED is required, an associate or bachelor’s degree in the STEM field is preferred. Knowledge or working experience with polymers is preferred, but not required. Proficient with the use of computers and with Microsoft Products - Excel, Word, PowerPoint, OneDrive, Outlook, Microsoft Teams Meetings. Comfortable entering data and doing analysis in Excel or other software, with the ability to identify when data is abnormal. Excellent communication skills, both verbally and written. Able to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 40 pounds. Strong organizational skills, attention to detail, and passion for working safely and efficiently. Self-motivated, able to work in a fast-paced environment, eager to learn new skills, and has practiced ability to effectively prioritize, organize, and plan responsibilities. Good teamwork and interpersonal skills, enjoys working with a diverse team of people.

At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth. Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships. We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options. TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.