Claims Coordinator

Claims Coordinator

Coordinates claim reporting, processing, and management across nationwide locations. Serves as the primary contact between field teams, brokers, and insurance adjusters.

• Core Focus: Auto, General Liability, Asbestos, and Cyber claims.

• Secondary Focus: Backup for Property, Workers' Comp, Theft/Crime, and Stock Throughput.

• Growth Track: Starts with claims and adjuster oversight, with room to expand into managing broader insurance programs. Flat team structure with a history of internal growth.

Establish and maintain effective working relationships with the Loss Control team, location managers, external brokers, insurance carriers, and other internal departments.

Manage the oversight of claims handled by insurance carriers, as well as handle in-house claims. Start by overseeing claims and adjuster performance, with potential future expansion into managing broader insurance aspects.

Ensure timely collection and management of documentation between field units, Loss Control, brokers, legal discovery, and carriers (e.g., accident investigation forms, photos, witness statements).

Ensure claims are properly reviewed for coverage, processed promptly, and evaluated for compliance with relevant laws and regulations.

Collaborate with the Risk & Insurance Manager to resolve or settle complex claim issues and disputes.

Maintain current, detailed documentation of all job duties, processes, and procedures.

Assist with other operational duties within the Loss Control Department as assigned.

• Education: Bachelor's degree in business preferred.

• Experience: 1+ years in liability claims preferred.

• Skills: Proficient in MS Office Suite (Excel, Word, Outlook, Teams, SharePoint); strong communication and task management.

• Licenses/Certifications: Adjuster's License, ARM, CPCU, AIC, AIS, AINS, or CRM a plus.

• Medical, Dental, Vision, Teledoc, HSA (with match), and FSA

• 401(k), Life, and Disability Insurance

• Paid Vacation, Sick Leave, Holidays, and New Parent Leave

Compensation / Pay Rate (Up to): $47,500.00 - $52,500.00 Per Year