Sr Account Representative
NAPA Auto Parts - Genuine Parts Company
Senior Account RepresentativeThe Senior Account Representative focuses on large customers and is responsible for expanding relationships with existing customers by up-selling and cross-selling. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations.Job DutiesIncreases revenue and profitability through generation of new business and further development of existing accounts.Generates new leads by networking, cold calling, researching various directories and internet sites.Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction.Understands complex requirements from customers for preparation of customized quoting.Delivers effective sales presentations and ensures technical requirements are met.Assists with on-site troubleshooting of customers' concerns.Works with and coordinates vendor resources to build relationships and support sales.Performs other duties as assigned.Education & ExperienceTypically requires a bachelor's degree and seven (7) or more years of experience or an equivalent combination.Knowledge, Skills, AbilitiesKnowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products.Excellent written and verbal communication skills.A proficient understanding of key sales principles and best practices.Ability to influence customers, while maintaining healthy relationships.Ability to take initiative and work with limited direction.Ability to multitask and manage time well.Ability to use Microsoft Office.Physical Demands: Travel required. May be required to be on-call nights or weekends, depending on need.Licenses & Certifications: Valid driver's license required. All company vehicles are subject to continuous video monitoring.Supervisory Responsibility: NoBudget Responsibility: NoCompany Information: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.Disclaimer: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.
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