Sr. User Experience Researcher

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better . We are committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact.

Arthrex Benefits

Medical, Dental and Vision Insurance
Company-Provided Life Insurance
Voluntary Life Insurance
Flexible Spending Account (FSA)
Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
Matching 401(k) Retirement Plan
Annual Bonus
Wellness Incentive Program
Free, Onsite Medical Clinics
Free Lunch
Tuition Reimbursement Program
Trip of a Lifetime
Paid Parental Leave
Paid Time Off
Volunteer PTO
Employee Assistance Provider (EAP)

Please note, most benefits are for regular, full time employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.

We re hiring a Senior User Experience Researcher at Arthrex!
At Arthrex, we re a global medical device company and leader in new product development and medical education.
We re looking for an experienced UX Researcher who can turn meaningful user insights into impactful digital experiences. In this role, you ll partner with cross-functional teams to understand user needs, innovative solutions that support our customers and ultimately improve the healthcare experience.
If you re passionate about research, human-centered design, and using insights to influence products that make a difference, we d love to connect.

Main Objective:
The Senior User Experience Researcher will be responsible for conducting user-centered research, synthesizing data, and working with cross-functional teams to improve our products and generate innovative design ideas.

Essential Duties and Responsibilities:

* Work with UX designers, product managers, developers, and business stakeholders to prioritize research opportunities in a fast-paced, rapidly changing environment.
* Create long-term research plans, defining and tracking user experience goals.
* Deliver strategic research with significant business impact.
* Design and conduct early stage design and product definition activities, including research, interviews, personas, workshops, and focus groups.
* Contribute to building the UX research process, from participant recruiting, screening, scheduling and writing usability test plans.
* Perform the role of validating design concepts and product ideas with customers and gathering actionable feedback on user needs and usability.
* Participate in collaborative sessions with UX designers to translate research results into personas, prototypes, usage scenarios, and workflows.
* Establish research strategies and conduct studies using a variety of qualitative and quantitative methods.
* Communicate research findings to assorted audiences through written reports and oral presentations.
* Bring new UX Research skills and experiences to the organization.
* As a Senior UX Researcher, demonstrate leadership in all the above points.

Education and Experience:
* Bachelor of Science degree in Psychology, Cognitive Science, Human Factors, Human-Computer Interaction, Human-Centered Design, or similar required
* Masters or Ph.D. degree in Cognitive or Experimental Psychology, Human Computer Interaction a plus
* 5+ years of conducting user research executing a variety of user studies required
* Experience with user testing, prototype/concept testing, observation and analysis, story mapping, wireframes, and journey mapping required
* Experience with designing, conducting, and analyzing all kinds of user data required
* Experience working in the medical industry a plus
* Experience working in an Agile environment a plus

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