Restaurant General Manager

P.F. Chang's Pay Range $90,000.00 - $110,000.00 / year Benefits We Offer Medical, dental, vision, 401(K), and paid time off. Monthly and annual bonuses based on performance. Paid management training program to enhance skills and advance career – we promote from within. Referral program: $250 for Team Member positions and $500 for restaurant management positions. Exclusive employee discounts. Most locations closed on Thanksgiving and Christmas. Financial assistance through the Lucky Cat Fund during hardships for qualifying team members. Job Summary Are you passionate about delivering exceptional guest experiences and driving sales growth? Do you thrive in a fast‑paced environment where innovation and teamwork are valued? We are seeking a dynamic and results‑oriented Operating Partner to lead our team towards excellence in hospitality. As the Operating Partner, you will play a key role in fostering a culture of integrity, innovation, and exceptional service within the restaurant. With your keen understanding of the local market and strong leadership skills, you will drive sales growth through innovative strategies while maintaining the highest standards of quality and service. Job Responsibilities Demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations – driven by innate “Hospitality DNA.” Actively engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction, leveraging local market knowledge to boost revenue opportunities. Drive incremental sales through exceptional service and coach team members on upselling techniques. Demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends. Foster an ownership mindset within the team, taking responsibility for all operations and utilizing KPIs and EBITDA targets to spearhead ongoing improvement initiatives for long‑term growth. Set standards of integrity, professionalism, and innovative thinking while fostering teamwork and dedication within the restaurant. Develop management team members through leadership training, ensuring preparedness for future roles, while maintaining the highest culinary and hospitality standards for guest satisfaction. Inspire and motivate the entire team, fostering a cohesive environment and providing training, coaching, and performance reviews. Show curiosity, ambition, and a strong work ethic, encouraging exploration of new ideas and calculated risks to drive organizational success. Job Requirements Progressive restaurant/hospitality management experience. For external hires, recent prior experience as a General Manager is required. Valid driver’s license to perform occasional duties such as shift coverage, liquor license requirements, delivery, supply runs, local marketing, training, and travel. Strong passion for delivering exceptional guest experiences with a guest‑centric mindset. Proven track record of driving sales growth and achieving KPI and EBITDA targets through strategic goal setting and local market expertise. Demonstrated success in mentoring and coaching individuals at various levels to unlock their potential and foster professional growth. Understanding of managing inventory, cost of goods, financial control (P&L). General systems proficiency in POS systems, corporate software systems, third‑party delivery platforms, inventory systems, reservation systems. Preferences Experience in casual or upscale dining. Hospitality or Business degree. Culinary and kitchen acumen – experience managing/running culinary/kitchen operations. #J-18808-Ljbffr