Electrical Residential Service Manager

Job Description

Job Description

Astar is looking for an extremely highly motivated Electrical Residential Service Manager to join our team and help take it to the next level. We offer a competitive compensation package and a full range of benefits including free medical benefits, dental, vision, 401(k) Matching 6%, and paid time off.

The Electrical Residential Service Manager is responsible for scheduling and supervision of technicians to effectively provide residential electrical service, repair, and installation for customers. In addition, this position will oversee logistics, provide technical support, planning and management of service center operations including dispatch, customer service and quality assurance.

Essential Duties and Responsibilities:

• Manage / lead the field service team of electricians
• Manage productivity including daily call averages
• Manage jobs and quality of workmanship
• Ensure customer satisfaction with quality of work we perform
• Reviews project estimates and verifies accuracy of entry into job cost system as well as accuracy of initial estimate

Qualifications:

• 8+ years’ experience in electrical service
• Residential Electrical Service Management experience of 2+ years
• Valid electrician’s Journeyman or Master license
• High school diploma/GED
• Service Titan experience is a plus
• Self-starter, reliable, flexibility with hours
• Excellent organization skills
• Firm knowledge of how jobs are estimated/job costed.
• Strong customer service skills
• Understanding of the current regulations/code within the field
• Strong knowledge in the areas
• Good written and oral communications skills and polished presentation skills
• Maintain a valid driver’s license and acceptable driving record

Physical Demands:

• Regularly required sitting and standing for several hours at a time
• Ability to work more than 40 hours per work week and up to 10 hours per day

Working Environment:

• Work both indoors and outdoors

Salary:

Depends on experience

We specialize in providing high-quality services in plumbing, HVAC and electrical services. Our commitment to honesty and excellence drives us to deliver the best equipment and service to our valued clients. Astar’s mission is to always provide HONESTY in every solution, while delivering the highest QUALITY in service and installations.

Company Description

We specialize in providing high-quality services in plumbing, HVAC and electrical services. Our commitment to honesty and excellence drives us to deliver the best equipment and service to our valued clients. Astar’s mission is to always provide HONESTY in every solution, while delivering the highest QUALITY in service and installations.