Customer Service Specialist

Customer Service RepresentativeGreater Denver, COCustomer Service Representative – Join a Fast-Growing, High-Energy Team!Locations: Castle Rock, CO, Colorado Springs, CO, Commerce City, CO, or Loveland, CO Pay: $19–$22 per hour (based on experience)Do You Love Helping People, Solving Problems, and Being Part of a Winning Team?If so—you'll fit right in.At One Clear Choice Garage Doors, we're a leader in the Colorado market and a trusted name across the region. With thousands of 5-star reviews, a reputation for honesty, and a commitment to excellence, we're not your average garage door company. We're a fast-moving, supportive, and people-focused team—where customer service is everything.We're looking for a friendly, motivated, solutions-driven Customer Service Representative to help us continue delivering the exceptional experience our customers love.If you enjoy working with people, staying organized, and being the helpful voice that makes someone's day easier, this role is for you.What You'll Do (Your Impact Matters)As the voice of One Clear Choice, you'll be the first point of contact for customers—helping guide them through scheduling, service questions, and product inquiries. You'll play a vital role in ensuring seamless communication and exceptional customer experiences.You will:Deliver empathetic, professional support across phone, email, and chatHandle a high volume of inbound calls while staying upbeat and organizedAccurately schedule appointments and coordinate with our field techniciansResearch solutions and provide clear, friendly answers to customer questionsMaintain detailed and accurate notes in our systemsSpot opportunities to recommend additional services that add value to the customerWork closely with the team to keep jobs moving smoothlyLearn our products and services so well that you become a trusted expertWhat We're Looking For1+ year of customer service experience (home services experience = bonus!)Strong communication and active listening skillsFriendly, patient, and positive—especially under pressureExcellent multitasking and time-management abilitiesComfort with technology and CRM tools (ServiceTitan experience = plus!)Team-oriented attitude with a desire to learn and growHigh school diploma or equivalentWhy You'll Love Working With UsJoining One Clear Choice means you're joining a top-rated, rapidly growing, employee-focused company. Here's what you'll enjoy:Culture & GrowthSupportive, team-first environmentRecognition for your hard work—your voice mattersOpportunities to advance (we love promoting from within!)Hands-on training and ongoing developmentExcellent BenefitsHealth, Vision, Dental InsurancePTO + Paid Holidays401(k) with Company MatchEmployee discountsReferral bonusesChance to grow within a respected national family of residential service brandsReady to Join a Team That Feels Like Family—and Builds Careers, Not Just Jobs?If you're motivated, positive, and excited to grow with a company that invests in you… We want to meet you.Apply today and take the first step toward an amazing future with One Clear Choice Garage Doors.Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, One Clear Choice may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.Pay Range$19 - $22 USDBy submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. One Clear Choice