Part Time Branch Ambassador - East Nassau Area

Part Time Branch Ambassador - East Nassau Area Welcome to the future of banking. At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. We are reimagining the way people interact with their money by creating community hubs where technology meets human empathy. As a Branch Ambassador, you are the heartbeat of our space. What You’ll Actually Do The Guardian of Trust & Accuracy You are the bedrock of our environment’s safety and integrity. You’ll execute high-volume cash transactions—including deposits, withdrawals, and complex negotiable instrument processing—with 100% accuracy. You maintain a "compliance-first" mindset, ensuring all security, audit, BSA/AML, and federal regulatory standards are met with precision to keep our customers' assets safe. The Digital Concierge You are a mentor in a digital world. You’ll educate clients on how to leverage mobile banking, remote deposit capture, and contactless payments, helping them gain convenience and security in their daily financial lives. The First-Line Consultant You aren’t just answering questions; you’re identifying needs. By actively listening, you’ll uncover personal or business goals and pair them with the right digital tools or banking solutions to help them succeed. The Hospitality Lead You move fluidly throughout the space, greeting customers and ensuring no one ever feels like just a "number." You balance the efficiency of a high-volume operation with the warmth of a community-focused partner. What You Bring A Hospitality Heart: You have a natural gift for making people feel welcome and heard. Tech Fluency: You are an early adopter of apps and digital tools and love teaching others how to use them. Precision and Detail: You find satisfaction in getting the numbers right every single time and following clear procedures. Adaptability: You enjoy a "fluid" workspace where you might move from a cash drawer to a digital demo in minutes. Curiosity: You want to know the "why" behind the "how" and are always looking for ways to improve the customer journey. Essential Functions Support surrounding Branches as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. Available to work a flexible schedule, including nights, weekends, with hours and days subject to change. Lifting up to 25 pounds and moving/standing for extended periods of time. Regular and consistent attendance. Basic Qualifications High School Diploma, GED, or Equivalent Certification. At least 1 year of Retail, Sales, or Customer Service experience. At least 6 months of cash handling experience. Preferred Qualifications Associate’s degree. 2+ years of Retail or Customer-facing experience. Proficient in G‑Suite. Strong written and oral communication skills. Benefits Medical, Dental, Vision and Prescriptions day‑1 coverage. Flexible Spending Accounts, Life, Disability Insurance. Paid Time Off, Education Assistance, Matching 401(k) contribution up to 7.5%. Paid Parental Leave, Mental Health support. Backup Child or Elder Care. Other benefits as outlined in the full benefits package. Salary Range Hicksville, NY: $51,542 - $54,600 for Branch Ambassador Levittown, NY: $51,542 - $54,600 for Branch Ambassador Plainview, NY: $51,542 - $54,600 for Branch Ambassador Wantagh, NY: $51,542 - $54,600 for Branch Ambassador Equal Opportunity Employer Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace and will consider qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries. #J-18808-Ljbffr Capital One