IT BusinesIs Analyst - Loftware (Labeling) - REMOTE

Req ID: 375602

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a IT BusinesIs Analyst - Loftware (Labeling) - REMOTE to join our team in Pittsburgh, Pennsylvania (US-PA), United States (US).

Job Title: IT Business Analyst - Loftware (Labeling)

Location: EST or CST, Remote

Experience Level: 7+ years

Job Summary

We are seeking an experienced IT Business Analyst with expertise in Loftware labeling solutions to support manufacturing operations. The ideal candidate will possess strong business analysis skills, hands-on experience with labeling/printing systems, and the ability to effectively coordinate across cross-functional teams, vendors, and stakeholders.

This role requires a proactive individual who can drive requirements gathering, facilitate discussions, and ensure successful delivery of labeling solutions aligned with operational needs.

Key Responsibilities

• Work as a Business Analyst supporting labeling and printing solutions, with a focus on Loftware in a manufacturing environment.

• Gather, document, and analyze business requirements, ensuring clarity and alignment with stakeholder expectations.

• Act as a bridge between business, IT, vendors, and SMEs, ensuring seamless communication and execution.

• Facilitate and lead stakeholder meetings, workshops, and requirement sessions; ask the right questions to uncover needs and risks.

• Support cross-functional coordination across operations, supply chain, IT, and external vendors.

• Assist with project management activities such as tracking deliverables, managing timelines, and status reporting (acting as backup to PM when required).

• Collaborate with vendors for solution design, issue resolution, and implementation support.

• Ensure all documentation is well-organized, up to date, and adheres to standards (BRD, FRD, process flows, etc.).

• Support operational processes, ensuring labeling solutions integrate effectively into manufacturing workflows.

• Identify improvement opportunities and proactively address risks and gaps.

Required Skills & Qualifications

• 7+ years of Strong Business Analysis skills, including requirement elicitation, documentation, and stakeholder management.

• 5+ years of hands-on experience with Loftware (labeling/printing software) is mandatory.

• 5+ years of proven experience working in a Manufacturing domain.

• Good understanding of Operations processes within manufacturing environments.

• Experience in vendor coordination and management.

• Ability to work closely with Subject Matter Experts (SMEs) and technical teams.

• Strong meeting facilitation skills with the ability to drive discussions and decisions.

• Excellent communication, analytical, and problem-solving skills.

• Highly proactive, organized, and detail-oriented individual.

Preferred Qualifications

• Experience supporting or collaborating with Project Managers.

• Familiarity with labeling compliance standards (industry-specific).

• Exposure to ERP systems (SAP, Oracle, etc.) integrated with labeling solutions.

Key Competencies

• Stakeholder Management

• Cross-functional Collaboration

• Documentation Excellence

• Analytical Thinking

• Communication & Facilitation

• Organizational & Planning Skills

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .

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