Medical Staff Coordinator

Job Description

Your experience matters

Raleigh General Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Medical Staff Coordinator joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

At Raleigh General Hospital people are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. We offer a wide range of surgical services as well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services.

How you'll contribute

A Medical Staff Coordinator who excels in this role:

• Serve as the operational lead for FPPE, OPPE, and peer review processes, ensuring alignment with Medical Staff Bylaws, TJC, CMS, and state regulatory requirements.
• Coordinate and manage FPPE processes for new providers, new privileges, and performance triggers, including development of FPPE plans and tracking completion.
• Maintain OPPE dashboards, performance metrics, and review cycles; distribute reports to department chairs and monitor trends for potential focused review.
• Triage peer review referral cases, prepare de-identified case materials, facilitate objective review processes, and track action plans through completion using RL Solutions.
• Coordinate Medical Staff committees, including preparation of reports, documentation of actions, and follow-up on recommendations to MEC and Credentialing.
• Validate and maintain confidential data sources and databases; prepare accurate reports for MEC, Quality Committees, and hospital leadership.
• Provide education and guidance to department chairs, reviewers, and providers on FPPE/OPPE processes and MD STAT or other software utilized for PEER/OPPE/FPPE.
• Ensure strict confidentiality and compliance with West Virginia peer review protections while promoting fairness, objectivity, and due process.
• Identify process gaps, recommend workflow improvements, and support continuous improvement initiatives within provider performance evaluation programs.

Schedule: Full-Time, Days

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for

• High school diploma or equivalent required.
• Associate's degree preferred.
• 35 years of healthcare experience preferred, ideally in Medical Staff, Quality, Risk, or regulatory support.
• Working knowledge of Joint Commission (TJC) and CMS regulations related to provider performance evaluation and peer review.
• Strong data literacy, organizational skills, and attention to detail, with the ability to manage multiple deadlines.
• Excellent communication skills and professionalism, with the ability to collaborate effectively in high-pressure environments.
• Demonstrated emotional intelligence, discretion, and sound judgment when handling confidential and sensitive matters.

More about Raleigh General Hospital

Raleigh General Hospital cares for nearly 13,000 patients each year and treats more than 50,000 patients in its emergency room. We are accredited by the Joint Commission, the nationally recognized accrediting agency for healthcare facilities. Raleigh General Hospital also offers instructional programs for nursing students as well as numerous allied health student extern programs.

EEOC Statement

Raleigh General Hospital is an Equal Opportunity Employer. Raleigh General Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.