Customer Experience Consultant
Accenture
Accenture in Cleveland seeks a Management Consultant specializing in Utilities to shape and deploy customer-service transformation initiatives. You will assess current performance, design future-state roadmaps, and drive implementation across strategy, operations, and technology teams to improve customer outcomes and reduce costs. The role requires 3+ years in strategy/management consulting focused on customer service, with experience applying analytics and AI to service strategies. #J-18808-Ljbffr
Vacancy posted 19 hours ago
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