Manufacturing Technical Support Analyst - 27692 (Redmond)

Manufacturing Technical Support Analyst (SAP ECC & MES Analyst)

Redmond, WA | Hybrid, 3 Days Onsite

18-Month+ Contract

Our client, a Global Leader in the Medical Device Industry, has an immediate opening for a Manufacturing Technical Support Analyst (SAP ECC & MES Analyst) for an 18-month+ contract .

This role will support the Redmond Manufacturing Team with the maintenance, troubleshooting, and continuous improvement of SAP ECC and DELMIA Apriso Manufacturing Execution System (MES) applications.

This is a manufacturing-focused systems role rather than a traditional IT support position . The ideal candidate will bring hands-on knowledge of manufacturing operations combined with strong technical aptitude and experience working with ERP and MES systems.

Key Focus

Serve as a bridge between Manufacturing and IT , troubleshooting system and process issues, supporting manufacturing users, analyzing ERP/MES data, and helping ensure technology effectively supports production operations.

What You'll Do

• Support and troubleshoot SAP ECC and DELMIA Apriso MES within a manufacturing environment
• Analyze manufacturing and business-process issues involving ERP and MES systems
• Troubleshoot the connection between manufacturing processes and business systems
• Identify, evaluate, and develop solutions to ERP/MES issues from a manufacturing perspective
• Provide functional and technical support to manufacturing users
• Analyze manufacturing data within ERP and MES systems to identify issues and potential solutions
• Support system configurations, enhancements, and bug fixes
• Plan and execute unit, integration, UAT, and acceptance testing
• Develop specifications for system changes and process improvements
• Partner with Manufacturing, Engineering, Materials, Quality, and IT teams
• Leverage manufacturing knowledge to translate operational needs into effective system solutions

What We're Looking For

• Bachelor's degree in Engineering, Manufacturing Engineering, Industrial Engineering, Process Engineering, Computer Science, or a related technical field
• 2+ years of experience supporting manufacturing processes, systems, and users
• Experience working with SAP ECC, DELMIA Apriso, or comparable ERP/MES platforms
• Strong understanding of manufacturing operations and processes
• Strong troubleshooting, analytical, and systems aptitude
• Background in Manufacturing, Materials, Engineering, and/or ERP/MES data analysis
• Experience in medical device manufacturing or another regulated manufacturing environment
• Experience collaborating with cross-functional teams across multiple time zones
• Knowledge of Quality Systems and environmental compliance

Ideal Background

This opportunity is especially well suited for a Manufacturing Engineer, Industrial Engineer, Process Engineer, Manufacturing Systems Analyst, MES Analyst, or similar manufacturing professional who has developed strong ERP/MES systems expertise.

The successful candidate does not need to come from a traditional IT career path. Strong manufacturing functional knowledge, systems aptitude, ERP/MES experience, and the ability to troubleshoot problems across manufacturing processes and technology are the primary focus.