Rehab Services, Patient Service Representative/Insurance Verifier, Lead - Outpatient - Days/Evenings/Rotating

Hourly Pay Range:

$21.08 - $31.62 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Rehab Services, Patient Service Representative/Insurance Verifier, Lead - Outpatient – Days/Evenings/Rotating

Position Highlights:

• Position: Rehab Services, Patient Service Representative/Insurance Verifier, Lead
• Location: Skokie, IL
• Full Time/Part Time: Full time- 40 hours
• Hours: M-Th 6:30am - 7pm; F 6:30am - 5pm; Sat 9:00am - 1pm

• Required Travel: no

What you will do:

• Greets and registers patients.

• Collects and analyzes all required data necessary to pre-register and register patients. Interacts with patients, their representatives, employers and others in person or over the telephone, and reviews new and previously recorded information. Analyzes and electronically records data and processes transactions into the hospital computer system. Follows HIPAA, payer and other applicable regulations and standards for registration.

• Uses on-line physician ordering systems to retrieve and interpret physician orders/HMO authorizations for service and/or appointment schedules, enters appropriate codes into computer system. Contacts physicians or physician office staff for additional clinical information.

• Attend lead PSR/IV meetings and cascades information to the team

• Creates PSR/IV team schedules in conjunction with the Manager

What you will need:

• Education:

High School diploma or GED required.

Associate degree in business or healthcare preferred.

• Certification:

Experience: Minimum of three to five years of registration, scheduling, or customer service experience in a healthcare setting preferred.

• Unique or Preferred Skills:

Knowledge of health insurances, medical terminology and anatomy preferred.

Strong data entry and keyboarding skills preferred.

Knowledge of Microsoft Office Suite preferred. Manual dexterity to operate various office machines required.

• Drivers License:

Valid driver’s license is required if the incumbent is selected to perform related duties at an off-site location. If incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.

Benefits (For full time or part time positions):

• Premium pay such as shift, on call, holiday and more based on an employee’s job (For eligible positions)
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website ( to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. 

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.