Field Service Technician I

About the Role If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA wants to hear your story. We are actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. Location Field Service Technician I – Irving, TX (Canon U.S.A., Inc.) Job Details Requisition ID: 33983 | Category: Field Service | Position Type: Full-Time | Workstyle: Full-Time On Site Responsibilities Report product failure trends and serviceability issues with accurate documentation and record keeping. Provide efficient, responsive, and accurate Field/Shop/on-site maintenance to meet customer demands. Maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned. Showcase strong customer communication and satisfaction skills. Maintain the performance of assigned machines. Facilitate performance to help achieve branch/district overall metric targets. Qualifications Hold a high school diploma or equivalent experience. Basic understanding of Internet environments and ability to complete the 120‑day introductory period and the PDIF (Printing and Digital Imaging Foundations) new‑hire class. Valid driver’s license with an acceptable driving record; ability to travel. Required to obtain all necessary security and/or other clearances required by customers to enter premises. Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). Eligibility for travel and travel reimbursement if required. Salary and Benefits Hourly salary range: $19.00‑26.31. The role is eligible for a transportation allowance. EEO & Legal All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. #J-18808-Ljbffr Canon U.S.A., Inc.