Administrative Coordinator - Outreach

Performs a variety of administrative duties to support the Financial Aid outreach unit. Will handle confidential information and provide excellent customer service. This position will provide administrative support for outreach efforts. POSITION SPECIFIC RESPONSIBILITIES: Provide quality customer service to all callers and visitors to the office. Serve as point of contact for outreach presentation requests. Will coordinate workshops, develop and make presentations on and off campus to groups regarding financial aid and scholarships. Secure locations and manage logistics for financial aid outreach events. Keep outreach requests calendared and up to date. Coordinate the development, implementation and completion of special projects and/or procedures for outreach activities. Assist with financial aid problems in person, by phone and by email. Assist with outreach activities that involve recruitment, retention, and some post-graduation issues related to financial aid. Serve as a member of the financial literacy planning team. Provides financial aid and scholarship information to prospective and currently enrolled students and their families. Collaborate with Financial Aid Counselors on outreach planning. Assist with the social media presence for the office. Assists the Senior Administrative Coordinator in providing mentorship and training to work-study students. Provides information on and refers students to University resources that can assist them in meeting their needs or solving their problems. Perform other duties as assigned or requested. Loyola Marymount University Expectations Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service. EXPERIENCE/QUALIFICATIONS: Typically a high school diploma or equivalent. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes. Minimum two years of experience performing a variety of administrative/secretarial duties to support a department, school/college, program or unit. General knowledge of standard office procedures. Knowledge of the Federal Title IV programs, the State of California Grants, and Scholarships. Demonstrated knowledge in the areas of: Modern office methods and practices: filing systems; telephone and email etiquette; business forms letter and report writing; proofreading and office equipment; current English usage, spelling, grammar, and rhetoric. Ability to assess, navigate and research student records on Banner and Nolij and other federally related websites and portals; Ability to advise on financial aid policies and procedures. Ability to collect and analyze data. Exemplary communication skills (both written and oral) evidenced by background in preparing comprehensive reports and executive summaries incorporating complex, highly technical information. Basic knowledge of office machines, word processing, spreadsheets, email and databases. (Word, Excel, and PowerPoint. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of this position. #HERC# #HEJ# Staff Regular Salary range $23.51 - $29.38 Salary commensurate with education and experience. Please note that this position may not be eligible for visa sponsorship now or in the future. Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit for more information.) Founded in 1911, Loyola Marymount University is a Carnegie classified R2 institution rooted in the Jesuit and Marymount traditions. We are committed to fostering a diverse academic community rich in opportunity for intellectual engagement and real-world experience. We enroll an academically ambitious, multicultural, and socioeconomically diverse student body. We recruit, retain and support a diverse faculty committed to excellence in teaching, research, scholarship and creativity. Our three campuses are rooted in the heart of Los Angeles, a global capital for arts and entertainment, innovation and technology, business and entrepreneurship. LMU is a unique and rewarding place to work. As you consider your employment opportunities with our institution, we encourage you to take the time to learn about the university community and how it distinguishes us from other places of employment. We are proud of the programs, benefits and services we provide our community. We strive to ensure an inclusive environment in all aspects of campus life that fosters a strong sense of trust and mutual respect. EEO Statement Loyola Marymount University is an equal employment opportunity employer and prohibits unlawful discrimination on the basis of race, religious creed (including religious dress and grooming practices), color, national origin (including language and language use restrictions), ancestry, disability (mental and physical) including HIV and AIDS, legally protected medical condition (cancer-related or genetic characteristics), denial of Family and Medical Care Leave, marital status, sex (including pregnancy, childbirth, breastfeeding or related medical condition), gender, gender identity, gender expression, age 40 or over, military or veteran status, sexual orientation, genetic information or any other bases protected by federal (including but not limited to Title VI and Title VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990), state or local law. The University does not discriminate on these bases, or any other basis protected by law, in the administration of any of its education or admissions policies, scholarship or loan programs, athletics, and other school-administered policies and programs, or in its employment policies and practices. All University policies, practices, and procedures are administered in a manner consistent with LMU's Jesuit identity and character. To learn more about the University's Statement of Non-Discrimination policy and related grievance procedures, click here. To report questions or concerns about sex-based discrimination, please contact View email address on click.appcast.io or View phone number on click.appcast.io. To learn more about Federal & State Employment Notices, click here: