Operations Administrative Specialist

R10093919 Operations Administrative Specialist (Open) – Houston, TX (HO) – Management Abita Springs, LA (ANS) – Customer Service – N2 purging & inerting. Primary responsibilities include offering support and training to ANS districts in the areas of Standard Operating Procedures, intranet tools, SAP processes, policies and basic computer software applications used in day-to-day district activities. Responsibilities Provide accurate administrative support and training to ANS districts on SOPs, intranet tools, SAP processes, and related policies. Perform administrative tasks with a high degree of accuracy, supporting ANS communications, customer service, project facilitation, and general duties. Communicate daily with upper management to ensure processes, procedures, and policies are being followed. Support all Shop Managers by reviewing and approving reports, including monthly invoices. Communicate regularly with the Rehabilitation and Heavy Repair Manager and Shop Supervisor regarding progress, obstacles, issues, and process improvement suggestions. Facilitate effective teamwork, communication, and collaboration between Management and shop associates. Maintain quality relationships with mechanics and keep the Rehabilitation and Heavy Repair Manager informed of issues as they arise. Resolve customer complaints by investigating problems, developing solutions, preparing memos/reports, and making recommendations to management. Provide input on new contracts and amendments to determine compatibility with system capabilities. Protect the operation of the company by keeping financial, production, sales, and marketing information and plans confidential. Demonstrate understanding of the Standard Operating Procedures Manual, Safety Management System, SAP processes, and Business Warehouse tools to improve district leaders’ effectiveness. Required Qualifications Associate’s degree or equivalent combination of education and experience. Two (2) years of administrative support experience. Proficiency with Microsoft Excel, Word, and office equipment. Strong organizational, team‑building, and interpersonal skills. Ability to navigate and work within a complex matrixed organization. Calm, professional demeanor with the ability to manage multiple tasks and interruptions. Ability to understand and carry out oral and written instructions, and request clarification when needed. Capacity to work in a fast‑paced, high‑volume environment. Strong communication skills and ability to assume increasing responsibilities in a rapidly changing environment. Attention to detail with ability to organize and prioritize workflow. Ability to follow instructions and procedures properly. Basic arithmetic skills (addition, subtraction, multiplication, division) with whole numbers, common fractions, and decimals. Preferred Qualifications Experience with SAP systems. Benefits Medical, dental, and vision plans. Life insurance and accidental death & dismemberment (AD&D). Short‑term and long‑term disability insurance. Employee Assistance Program (EAP). Pre‑tax commuter transportation benefit. Parental leave up to 14 weeks paid. Paid holidays, vacation, and sick time. Floating holidays and jury duty/funeral leave. 401(k) retirement plan with company match. Tuition assistance and discounted college tuition for eligible employees’ dependents. Airgas Scholarship Program for dependent children. Equal Employment Opportunity Statement We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Airgas, an Air Liquide Company, is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section503 of the Rehabilitation Act of 1973. We do not discriminate against qualified applicants with disabilities and are committed to providing reasonable accommodations to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us at us‑View email address on click.appcast.io. #J-18808-Ljbffr