Systems Support Specialist

Job Title Mid‑Level Systems Support Specialist Locations Charleston, SC; Everett, WA; Seattle, WA; St. Louis, MO; Mesa, AZ. Department Productional Critical Services (PCS) Overview The Boeing Company seeks a Mid‑Level Systems Support Specialist to join the Productional Critical Services (PCS) organization. The role ensures the PCS application suite used for Engineering Data Distribution and Product Definition Templates (PDTs) is functional and online. Responsibilities include supporting ADADS, REDARS, SPDM, or EIMMT, providing customer solutions, troubleshooting applications, installing software, and supporting Windows operating systems. Responsibilities Manage and maintain day‑to‑day support for Data Distribution applications Support application enhancements, testing and requirements gathering Maintain and resolve tickets in ticketing queue(s) Protect classified and proprietary information Develop and maintain relationships with other information providers internal and external to the Company Collaborate with business partners and end users to assist with troubleshooting and solutions Organize, manage, store, and distribute Engineering Data Define information architecture requirements for integration with digital information systems Provide support for Windows Operating Systems (OS) Provide basic network support Support Virtual Machine environments Install, configure, and maintain systems hardware, software and components Document and update documentation related to applications used to support creation of media outputs Restore, troubleshoot and perform Root Cause Analysis (RCA) of PCS application suite Basic Qualifications Bachelor’s degree or higher in Computer Science, Information Technology, Engineering, Computer Information Systems, or closely related field, or equivalent experience Experience in SQL/T‑SQL Experience in Windows Operating Systems (OS) Preferred Qualifications Proficiency in all Microsoft Office Suite applications Experience with Boeing production, change control, and Engineering release processes Experience with Reference Engineering Drawing and Retrieval System (REDARS) Experience working with Automated Drawing Accountability Distribution System (ADADS) Basic hardware/software troubleshooting skills Experience working with suppliers or vendors 2+ Summa Stencil Cutters 2+ Kongsberg Machine Drafting Tables Travel 10% Drug‑Free Workplace Boeing is a Drug‑Free Workplace. Post‑offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in company policies. Pay & Benefits Competitive base pay and variable compensation opportunities. Eligible employees may enroll in a variety of benefits programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and paid and unpaid time off. Pay is based on candidate experience and qualifications. Summary pay range (Mid‑Level3): $85,850 - $116,150. Export Control Requirements Position must meet U.S. export control compliance requirements. A “U.S. Person” is defined by 22 C.F.R. 120.62 and includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Education Bachelor’s Degree or Equivalent Required Relocation Relocation assistance is not a negotiable benefit for this position. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift 1st shift Equal Opportunity Employer Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. #J-18808-Ljbffr Boeing