Host/Hostess

Host Job Description

We are a busy restaurant and have an open role for Host. You will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift.

Host Responsibilities

• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.

Host Requirements

• High school diploma or equivalent preferred.
• Ability to provide top notch customer service in a fast-paced environment.
• A positive attitude and ability work well under pressure with all restaurant staff.
• Does high-quality work while unsupervised.
• Able to work in a standing position for long periods of time.
• Able to safely lift and easily maneuver trays of food when necessary.
• Willing to follow instructions and ask questions for clarification if needed.
• Able to handle money accurately and operate a point-of-sale system.
• Able to work in a busy restaurant environment.
• Restaurant experience a plus.
• Experience with SevenRooms a plus.

Cafe La Trova is seeking highly-motivated and talented individuals who have a passion for hospitality. Individuals must exhibit a deep respect for learning and the ability to thrive in a teamwork based environment. Candidates must be committed to becoming the best at one's profession and who are fulfilled by the essence of a service based culture. You will be empowered to deliver hospitality in every facet of your work experience. As a Cafe La Trova team member, you will represent the core values of our organization.

Does the opportunity to be part of a growing brand excite you? If so, we encourage you to learn more about becoming a part of our team of hospitality professionals. We are hiring Front-of-the-House and Back-of-the-House positions.

• Competitive compensation
• Full & Part time positions available
• Online scheduling system that allows you to cover, pick up and swap shifts from your phone
• Professional, structured, & positive working environment
• Some weekend availability is required

We look forward to meeting you soon!